HTTP Error 500 on saving

  • Hello, whenever I’m trying to save a file I get the below error Error 500 but the thing is that the file does get saved. I just have to click back arrow to get to the file and all changes are saved. I’m getting this error:

    “The dubai-car-dealer.com page isn’t working
    dubai-car-dealer.com is currently unable to handle this request.
    HTTP ERROR 500”

    Should I just ignore this error or could things get lost. Am I running out of space on the server?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    Internal server errors (error 500) are often caused by plugin or theme function conflicts, so try deactivating all plugins. If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, try switching to the Twenty Sixteen theme to rule-out a theme-specific issue.

    If that does not resolve the issue, it’s possible that a .htaccess rule could be the source of the problem. To check for this, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, and rename the .htaccess file. If you can’t find a .htaccess file, make sure that you have set your SFTP or FTP client to view invisible files.

    If you weren’t able to resolve the issue by either resetting your plugins and theme or renaming your .htaccess file, we may be able to help, but we’ll need a more detailed error message. Internal server errors are usually described in more detail in the server error log. If you have access to your server error log, generate the error again, note the date and time, then immediately check your server error log for any errors that occurred during that specific time period. If you don’t have access to your server error log, ask your hosting provider to look for you.

    Hi,

    The HTTP error 500 means that there is something wrong on the server side. I would suggest asking your hosting to help you check the server error log for more information.

    Hope this helps. ??

    Thread Starter nancedelia

    (@nancedelia)

    Thanks James and uxbarn. Will get to work on this.

Viewing 3 replies - 1 through 3 (of 3 total)
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