Does not complete back-up – file too big

  • I am trying to back-up a site but I get a message saying it is too big and also there is no activity for five minutes.

    The site is only 8 pages and about 10 posts.

    I am trying to back-up to a Dropbox Business account so there is 1Tb space available.

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  • Hi hadders,

    you should check on your ftp if there are very big files in the folder of your wordpress installation. Perhaps older backup-files included in the current backup.

    You also could edit the backup job and go to the tab Files, where you can exclude folders from backup. Experiment with excluding folders and find out which folder is causing the problem.

    Christina

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