New Post Timing out with Error500 and breaking the page

  • Resolved derbenjamin

    (@derbenjamin)


    8 years, 1 month ago

    Been using SSP for a while and very happy with the way it works.
    However since the last update to 15.1 I get a weird error when submitting a new Episode, the page would time out with HTTP Error 500.
    The post would still be submitted but breaking the website e.g. none of the episodes will show up anymore and the player is gone and it loads really slowly.

    I tried publishing an episode without an audio file (which i host on libsyn) which works, but as soon as i drop the link for the audio file in, the episode will break the page again.

    The feed on the backend still works, e.g. itunes will see the file and people can download it, however the site is unusable. 3qtalk.com

    Not sure whether this is a known error, what do you recommend?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter derbenjamin

    (@derbenjamin)

    Quick Update on this – occasionally the page would load properly and when I refresh then it will have the same issue e.g. just showing the headline of the most recent episode but not showing the player or any of the older episodes.

    I am lost on how to fix this ?? pls help

    Thread Starter derbenjamin

    (@derbenjamin)

    Good news – a friend of mine did some digging and realized that the site breaks the moment the player is loaded. Which could mean that the player is actually not working OR that my mp3 is sour somehow. Turns out it was the mp3. even though it plays well on computer as well as libsyn, somehow SSP wasn’t able to deal with it.

    UserDefenders

    (@userdefenders)

    Very helpful info. How did you fix the MP3??

Viewing 3 replies - 1 through 3 (of 3 total)
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