Error when receive email confirmation

  • Resolved fouzlotfi

    (@fouzlotfi)


    8 years, 1 month ago

    Hello,
    i have a problem when someone sign-up, it work correctly with message “You have been signed up!”, but the person receive email confirmation with error like that :

    Subject of mail : Mail delivery failed: returning message to sender

    Body of mail :
    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of
    its recipients. This is a permanent error. The following address(es)
    failed:

    [email protected]:
    SMTP error from remote server for TEXT command, host: mx-eu.mail.am0.yahoodns.net (188.125.69.79) reason: 554 5.7.9 Message not accepted for policy reasons. See https://help.yahoo
    .com/kb/postmaster/SLN7253.html

    — The header of the original message is following. —

    Received: from infongwp-eu3.kundenserver.de (infongwp-eu3.kundenserver.de [217.160.62.102])
    by mrelayeu.kundenserver.de (node=mreue006) with ESMTP (Nemesis)
    id 0Lvupd-1arQuI2c1t-017iU0; Sat, 01 Oct 2016 15:30:39 +0200
    Received: from 78.203.154.102 (IP may be forged by CGI script)
    by infongwp-eu3.kundenserver.de with HTTP
    id zLf3v6-1bAtT72NpG-00oFY0; Sat, 01 Oct 2016 15:30:39 +0200
    X-Sender-Info: <[email protected]>
    Precedence: bulk
    To: [email protected]
    Subject: Match benjamins 1
    Date: Sat, 1 Oct 2016 13:30:39 +0000
    From: CSPERTUIS BASKET <[email protected]>
    Reply-To: [email protected]
    Message-ID: <[email protected]>
    X-Mailer: PHPMailer 5.2.14 (https://github.com/PHPMailer/PHPMailer)
    MIME-Version: 1.0
    Content-Type: text/plain; charset=iso-8859-1
    Content-Transfer-Encoding: 8bit
    X-Provags-ID: V02:K0:GDvdYFSEUVzW76Q/vVk02Q395ZUoJ2TrT3njjzFUVgl
    iys1AtOF2MPvEP7Tc10zBZ2oaaM+6y1GigNHq1F8oIdaL0xOeK
    wFymG10LrydoBNYO0y2h8tnJjLhPTW/h5djpjWZYYQLDLzFS7l
    nkzFhrZe1mccmiZFmYPRtRa/eeKj62y2QdPZ8WIzDdTscEQX5G
    wlhjUx7oZLh9ved1YEINKzCHv+2EMtilmnZLOBqqT5l0o25IJQ
    RwcVvkVa3EvD6MNJCKC7jC0u2JqT4HgCv0gm8Kk8m2DEdFI5UZ
    hS3fn88IHawls5D6IpCr/kQpJEKZMx8qaFoXS5c9gMPxT6eFnG
    HwnVK9V2LqIF5ig/aYahs06iEYmHOkvhW5pcflMfSLg6ghZVIu
    Vub/lrtJ7bLdIa4pPEqouw/M+xtm9Ew+w68i2rGpABejkItZaa
    G56ceAY8ozNA97YlnTBFkeM05NQ==
    X-UI-Out-Filterresults: notjunk:1;V01:K0:dJn1QswRRMU=:rUKnB9rcFTzUcx8PuhWV9Q
    ylQMe1NGcAZvj/bSox/gIyWTwrzvlLMrlyQ1K25MrIM/wgmV/UoRY4lQXSkmIVG1eXEkIOkqQ
    8iKaMZOZhHABdvBtHHXn3gm8U2hJqKnnjBBm9octx6kyTNDP6TmcWxXnv7beOkubsQLH3ZovB
    7XLIJQ3XJIfFNuIHrN5cRUWRCXTuQNRampErkL0q6G85ew==

    Could you give me an issue quickly please.
    Thanks!

Viewing 1 replies (of 1 total)

  • Hello,
    Are you using the free or Pro version? If you’re using the free version, via the dashboard, go to Plugins>Sign-up Sheets>Settings and verify that “Display Detailed Errors” is unchecked and the from address is correct. If you are using the PRO version and can provide me temporary admin access to investigate, email me the credentials to [email protected].
    Thanks,

Viewing 1 replies (of 1 total)
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