Oops message only showing up on mobile

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello Pat,

    Can you please share more details such as what mobile (OS) you are using? Secondly, can you please check “MailChimp for WP > Others” menu in your WordPress admin and let us know if any errors are displayed?

    Thread Starter adashmore

    (@adashmore)

    Hi Harish,

    The phone I used runs Android, and I used Chrome. Another user used an iPhone 6 w/ Safari. There were other users with errors, but our client doesn’t have that info. There are a bunch of errors in the “Other” menu that all read like this: “ERROR: Form 262 > MailChimp API error:”, but there is no explanation of what the error is. Any advice?

    – Pat

    Thread Starter adashmore

    (@adashmore)

    Hi Harish,

    I was wondering you had any suggestions for this issue so far? Thanks!

    – Pat

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hey Pat,

    Sorry for the delay in getting back. I just tested your site in Chrome on Android and did not see the error.

    Errors like “ERROR: Form 262 > MailChimp API error” are recorded when there is an error in communication between your website & MailChimp. You can ignore it unless it consistently happens.

    Plugin Contributor Lap

    (@lapzor)

    Since there have been no replies to this topic for awhile I will now close this ticket as resolved.
    If you still have a problem or you have a similar problem as posted above, please open a NEW topic. Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Oops message only showing up on mobile’ is closed to new replies.