Getting an error with database connection

Please try to deactivate all plugins, except FG Magento to WooCommerce and WooCommerce.

Hi There

I actually tried this on a fresh wordpress install to see if it was happening in isolation and it was. I tried a few of the solutions you had in the FAQ and none of them worked

Thanks
Mike

Please provide your WordPress credentials in private through our ticketing system: https://www.fredericgilles.net/support/
I’ll try to see what’s wrong on your site.

Hi There,

I really appreciate you helping me out with this. If I buy the plugin, would you be willing to help me get this plugin working fully? I have a magento site with over 5k products and I really need this to work ??

Thanks
Mike

Yes, sure.

Hi There

I just purchased the plugin. how do we get started on this?

Thanks
Mike

Thanks.
Please switch to the Premium support: https://www.fredericgilles.net/support/ because this forum is for the free version only.

Hi There,

I sent in a support ticket in your system. Please let me know what we can do.

Thanks
Mike

Is your problem solved now?