No longer see manage after completing subscription

  • Resolved roxchou

    (@roxchou)


    8 years, 2 months ago

    A few things have happened after the latest update.

    First, I tested the update and subscribed to a post without commenting. I clicked on the link emailed to confirm the request. After confirming, (thank you for using our subscription service…), when I go back to the post I’ve subscribed, I do not see “You are subscribed to this post. Manage your subscriptions”. I only have the option to subscribe without commenting or commenting and selecting whether to be notified or not. I’ve tested this a few times, subscribing over and over for the same post but never having the option to manage subscription after confirming subscription.

    Second, although I’ve configured the links as demonstrated in the video, I always see 2 links in emails with the first link a dead link.

    Notification setting example:
    Please confirm your request by clicking on this link:
    <a href="[confirm_link]">[confirm_link]</a>

    Email notification example (redacted site url & shortened the original links – easier to read):

    You have requested to be notified every time a new comment is added to:
    https://website.com/blogpostexample”>http:/website.com/blogpostexample
    Please confirm your request by clicking on this link:
    https://website.com/comment-subscriptions/?sre=ab231c0&srk=00453337f&srp=12426&sra=c”>https://website.com/comment-subscriptions/?sre=ab231c0&srk=00453337f&srp=12426&sra=c

    For some reason the first link is a dead link and is always followed by "> but second link works.

    Appreciate your support!

    • This topic was modified 8 years, 2 months ago by roxchou.
Viewing 15 replies - 1 through 15 (of 26 total)
  • Thread Starter roxchou

    (@roxchou)

    I checked in the managed subscriptions and for some reason, status of my subscription is unconfirmed, even though I clicked on the link provided in the email notification. I deleted the unconfirmed subscription from manage subscriptions page, deactivated and reactivated the plugin, and subscribed to a post without commenting again. Confirmed after receiving email but faced with the same exact issue posted above.

    Hello @roxchou, thank you for the great detail in your issue, I will go over it and let you know the findings.

    Hi Reedyseth

    Thanks for this plugin – sounds very promising, but I don’t seem to get it to work. Having same problem as “rockchou”. Details:

    I created 2 dummy registered users R1 & R2 with real email addresses. I logged in as R1, selected one of the posts on my WordPress website (mbahub.in) & subscribed without commenting. But unable to see the “you are subscribed to this post” message, when returned to the post.

    Then, I logged out and logged in as R2. Put in a test comment on the same post. But no notification has been received on the new comment in R1’s mail box (checked spam & trash folders also) even after 24 hours.

    Kindly look into it. If it works properly, your plugin will be one of the best for WP! Regards.

    Hi @sbalachandran, thank you for joining the issue and for your comments.

    I will reply to you guys tomorrow with my tests.

    Same problem here. Already an update?

    Guys,

    I am working on this issue, in the mean time, would make your tests on my dev site?

    https://wpdev[dot]datasoftengineering[dot]com/

    This will help me to narrow things down faster.

    Confirm link from e-mail points to the Management Page Message. So no confirmation is shown/done.

    • This reply was modified 8 years, 2 months ago by Martijnchel.

    What do we have to do there?

    Do the same steps as above and confirm that the issue is there. since I don’t have access to your sites once the issue is confirmed then I will be able to debug the error.

    I cannot since you do not have the double check activated. In that e-mail the confirm link does not work properly.

    • This reply was modified 8 years, 2 months ago by Martijnchel.
    • This reply was modified 8 years, 2 months ago by Martijnchel.
    • This reply was modified 8 years, 2 months ago by Martijnchel.

    I cannot since you do not have the doubble check activated. In that e-mail the confirm link does not work properly.

    Done. Is active.

    I found the issue. Working on it !

    Thanks. Look forward to a fix or update.

    Do you know when we can expect the update?

    I am working on the issue this week, can you help me to test the fixed code when I am done ?

Viewing 15 replies - 1 through 15 (of 26 total)
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