Hi,
Thank you for your feedback.
Please complete the following steps in order to detect the problem and find its solution:
1) Try activating a standard WordPress theme for a while (Twenty Fourteen, Twenty Fifteen) and check if the problem remains.
2) Try deactivating all of your plugins except Multilanguage and also check if the problem is still present. If it is not, activate the plugins one-by-one, meanwhile checking, after which plugin activation the problem appears again.
3) Provide your System status. Follow the next instruction – https://docs.google.com/document/d/1Wi2X8RdRGXk9kMszQy1xItJrpN0ncXgioH935MaBKtc/edit
4) Let us know about the results.
If possible reasons are not detected, please:
1) Specify a link to your website.
2) Provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username and password). Since this data is confidential, maybe, it would be better if you created a private ticket on our support forum (https://support.bestwebsoft.com/). Please include a link to this post, so that we could recall the case immediately.
Sincerely,
BestWebSoft Support Team
