• Sandro

    (@sandro231156)


    Hi,

    i’m happy about ecwid from the practical point of view. i’m most dissatisfied about the payment method system, which is mainly based on us payment systems and not to european/belgian payment methods. 80% of all online purchase in belgium goes through Bancontact, which is not available in ecwid. out of 20 visitors per day in my online sales module, NONE have purchased because of that.

    regards

    Sandro

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  • Plugin Support ecwid_team

    (@ecwid_team)

    Hello Sandro,

    Thank you very much for the honest feedback – we appreciate it since it helps making our product better for you. Of course, we’re very sorry about your frustration it caused for now.

    We have to notice that you can still use Bancontact as a payment method in your store thorugh the integration with Multisafepay. Bancontact is available there now, so you might consider using it. Here’s the article in our Help Center on how to set it up with your store: Multisafepay

    If you wish to use Bancontact through the IDeal(Mollie) payment method in your Ecwid store or just use it separately, it’s unfortuantely impossible to use it like that for now, indeed. In order to allow that payment method within iDeal(Mollie) we need to update our integration and we are definitely going to do that in future. And also it’s possible to integrate any unsupported payment gateway too by means of Authorize.Net emulation or by requesting a custom integration made for you. It’s described here: What if Ecwid does not support the payment gateway I need?

    If Multisafepay does not suit your business for some reason, please also consider using some other payment gateways available for Belgium:

    – Stripe,
    – Authorize.NET SIM,
    – ClickandBuy,
    – PayPal,
    – 2Checkout.

    Normally when we choose a new integration with a payment processor to develop in Ecwid, we tend to fulfill the needs of as many clients as we can, so first of all the integrations with the most global payment gateways are developed like PayPal or Stripe. The second step is to develop the integrations for the countries which can not use PayPal or Stripe, for example, so this is why payment mehtods like MultisafePay and iDeal are also available now.

    Please feel free to share you feedback on that matter. We’ll be glad to help you further.

Viewing 1 replies (of 1 total)
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