• I give Icegram four stars because they promptly refunded me and the basic does work very well for my site. They also offered to try to fix the problem that I was having below.

    It worked great until I upgraded to get other options, however, after I installed the $60 worth of upgrades, the site broke. So I first disabled the inline pack and it came back. I wanted the inline pack the most. I thought the rest were going to work so I set up another toast. I was checking how it would look on the ipad and it was fine, but after a couple refreshes, it would not load anything but a light purple, blank screen (my website background color). So I disabled the rest except the ribbon pack and it ended up coming back. It was disappointing. Maybe it can be fixed, but I do not know if I have the time to tinker with something that should work as a simple notification. I don’t know. I was really looking forward to adding these, but evenso I was a bit disappointed because the colors should at least be customizable. Unfortunately, with the ribbons I am stuck with bright red instead of what would work.

    One great thing that I will add about Icegram is that this is the only plugin that I have been able to find which has the ability to define devices. So if I only want the campaign to show on cell phones, but not on tablets or desktops, I can just uncheck them. Usually, other lead campaigns just show on everything by default and there is no way to change or customize the showings by device.

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  • Plugin Author Nirav Mehta

    (@niravmehta)

    Thank you for a detailed review and 4 star rating for Icegram.

    About the problems you faced, they were most likely due to some caching issue or conflict with another plugin/theme. From the description, it looks more like a caching related issue.

    Inline, and other addons work very well for a lot of people. And I’m sure there is a way to make them work on your site too. If you’d like, email our support via our website.

    Ribbon colors: yes, that’s a limitation in current approach. Many other message types allow changing background colors, but ribbons have limited color choices.

    Once again, thanks for the feedback. We’d be happy to resolve problems on your site if you’d like.

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