customer service

  • Hi,

    I have bought the plugin for nearly 200 dollars and doesnt work, I have sent an email to the customer service and has reply to me 2 hours ago asking what happens which I have said again, but not reply yet…..

    Lets see how quickly the customer service is going to help to fix the plugin.

    David

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi David,

    i was intresded about this plugin also, what did you pay $200 for i thought this was free?

    did you buy there plugin on there site and it did not work?

    Regards Birken

    Thread Starter David Vilchez

    (@david-vilchez)

    Birken,

    200 dollars, its worth it, I have it and works fine.

    Hi David,

    thx for a quick reply, what does work you mention in your post that is not working and what did you buy for $200 as this plugin is free?

    what problem did you have?

    warm regards Birken

    I have also had various negative experience with WP-Esignature as a whole, both the software and the support. Since I purchased the plugin a little over a year ago, have had lots and lots of issues, and then they require a $199 annual renewal for “support” to keep your license active or you will lose all future updates and a “discount of I think $149 if you renew before it expires.

    I let it lapse because we weren’t getting good use of the plugin as is. Was using EDD version of this and wanted to at least try WooCommerce to see if I had better luck. Thanks for the info David. Could be a great plugin, but for the price, they need to get it together, thus far has been a waste of money and they don’t seem to be concerned with even considering extending the license since a lot was their errors and we had so many issues with it, which once crashed my entire site and had to be reloaded from a backup!

Viewing 4 replies - 1 through 4 (of 4 total)
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