Hi greggman,
I have to ask, why would you post a negative review without even submitting a support request first?
Please ask yourself this…When developers spend so much time developing free plugins for the WordPress community, is it really ok to post a 1 star review without making any reasonable effort to receive support? That’s simply not the right way to handle things.
If you have an issue with something, submit a support request first, and give the author time to respond. We provide free support for our plugins…all you have to do is submit a support request at the WordPress Plugin Support Page. We provide some of the best support out there.
You might want to take a moment to check out these two posts:
I’m very sorry that the reminder notice frustrated you. However, having a reminder notice like this not that uncommon among plugins.
Just a thought…Is this really worth deducting 4 stars for though? That seems quite unfair.
In general people tend not to rate plugins very often, so the notification is just a small reminder to ask users to do that. You can make it go away with one click, and you will only see notices 2 times during the entire lifetime of using the plugin. Is that too much to ask when WordPress plugin developers put thousands of hours into developing software for the community to use for free?
Again, my sincerest apologies for any frustration this caused. However, I would ask that you reconsider your rating.
– Scott
