Sent 3 messages and ZERO replies

  • I sent three messages inquiring about WP 4.0 comparability and never received a reply. I decided not to wait any longer and installed the plugin. The installation worked. The plugin asked for site ID so I singed up at NowTalk. Got their sign up email. There was no indication of what is the “site ID.” I entered the chat number, website, etc., and nothing worked.

    It seems this plug in in NOT WP 4.0 compatible. What a terrible shame because it looked promising.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Nowtalk

    (@nowtalk)

    Hello,

    Apologies for the inconvenience! Where are you sending the e-mails to? Are you sure it’s [email protected]? We respond to all support e-mails within 48 hours. Perhaps your e-mail went into our spam folder- please try e-mailing us again at [email protected]. What’s your email address? We’ll try reaching out to you as well.

    As for your question, we are compatible with WordPress 4.0. The site ID is located within the Nowtalk admin dashbaord on Nowtalk.com under Options—>Embed. Click the WordPress logo and your site ID should be listed there.

    If you’re still having trouble finding your site ID, please try contacting us on our chat: Nowtalk.com/blog. Let us know when you’ll be available and we could set up an appointment to walk you through the installation process.

    Thanks and apologies again for the inconvenience!

    Best,
    -Nowtalk

    Thread Starter betomaxx

    (@betomaxx)

    I’ll follow up with you shortly.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Sent 3 messages and ZERO replies’ is closed to new replies.