Do not install until you read this!!!

  • This plugin works great for small websites. For large websites with over 10,000 posts, they charge $179 per month. There is no indication of the fee until when you install the plugin. A few weeks later an agent will send you an email telling you to pay up or stop using the plugin. This should have been mentioned during installation.

    Another example of freemium software using misleading tactics to ramp up business. Some sort of mention of the fees should have been included on the www.remarpro.com page.

Viewing 1 replies (of 1 total)
  • Plugin Author qhoxie

    (@qhoxie)

    Hello,

    I’m sorry to hear you were not pleased with your experience using Swiftype. We make no attempt to hide the fact that we are a freemium service, but I can understand where the confusion comes from. Our pricing is displayed prominently on our primary site, which users are required to visit to get an account: https://swiftype.com/pricing. I’m sure we can do better to communicate this in other flows, so I’ll pass this feedback along to the team.

    Best,
    Quin Hoxie
    Founder, Swiftype

Viewing 1 replies (of 1 total)
  • The topic ‘Do not install until you read this!!!’ is closed to new replies.