Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter anthemakos

    (@anthemakos)

    Screenshot of the options I see
    Screenshot

    Plugin Author Anastis Sourgoutsidis

    (@anastis)

    Hi there,
    I’m not able to reproduce your issue, so I’m gonna need some more info.

    Can you please try disabling all your plugins and check if the problem persists?

    If it does, can you please switch your theme to one of the WordPress’s default ones and check again? (still with the rest of the plugins disabled).

    Also, please make sure you’re handling widgets from Appearance > Widgets, rather than the Customizer.

    Thread Starter anthemakos

    (@anthemakos)

    Hi,
    I’ve tried both solutions( disabling plugins, switching theme) but no luck.
    I’ve installed it also in my localhost and get the same issue.

    I cannot see the “add icon”

    Thanks,
    Nick

    Plugin Author Anastis Sourgoutsidis

    (@anastis)

    Judging from your screenshot, the fact that also the color pickers don’t appear, leads me to believe that there’s a javascript error happening before admin_widget.js is even loaded. The color pickers are initialized before the sortables, so they should be displayed if it was a sortable-related problem.

    Anyway, since we’re not able to reproduce the issue, can you please provide as much information as you can? Even if it feels irrelevant.
    Definitely provide: 1) rest of console errors, 2) any files 404ing, 3) WordPress version, 4) any modifications done in the plugin files.

    Thread Starter anthemakos

    (@anthemakos)

    WordPress version : 4.5.3
    404 files:
    – an image in an old post(irrelevant)
    Active theme:
    – Tabloid ( cssigniter theme ) version 1.2.1
    Active plugins:
    – CSSIgniter Shortcodes 2.3
    – Socials Ignited 1.9.6

    No modifications have been done in the plugin files.

    Console errors

    *** I just noticed that in the widget.php code there’s no ‘Add Icon’ button ***

    Thread Starter anthemakos

    (@anthemakos)

    Also after clicking several times the “Add field” button I get :

    Uncaught TypeError: Cannot read property ‘hasClass’ of undefined wp-auth-check.min.js?ver=4.5.3:1

    Plugin Author Anastis Sourgoutsidis

    (@anastis)

    Thanks, I’ll investigate and let you know.

    Plugin Author Anastis Sourgoutsidis

    (@anastis)

    Uhm, I think you might be in accessibility mode. While in widgets.php (but not while working with the Socials Ignited widget), go to Screen Options (on the top-right corner of the page). If the text there reads as “Disable accessibility mode”, just click it to go to normal mode. It should then work properly.

    If you have a specific reason to work in Accessibility mode, and need the widget to work there, you’ll need to make an edit to a file:
    wp-content/plugins/socials-ignited/includes/widget.php line 499 is:
    wp_enqueue_script( 'cisiw-widget-admin', CISIW_PLUGIN_URL . 'js/admin_widget.js', array( 'jquery-chained' ) );
    change it to:
    wp_enqueue_script( 'cisiw-widget-admin', CISIW_PLUGIN_URL . 'js/admin_widget.js', array( 'jquery-chained', 'jquery-ui-sortable' ) );

    It looks like the sortable library doesn’t load while in Accessibility mode.

    Thread Starter anthemakos

    (@anthemakos)

    Worked! Thanks for the quick replies!

    Plugin Author Anastis Sourgoutsidis

    (@anastis)

    Glad I could help, and thanks for the review ??

Viewing 10 replies - 1 through 10 (of 10 total)
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