Can't get featured image to show on Mailchimp

Are your images showing in your feed, but not your MailChimp email? If so, my guess is that your email template is using the wrong RSS merge tag. Make sure you have *|RSSITEM:CONTENT_FULL|*, not *|RSSITEM:CONTENT_FULL_TEXT|* or *|RSSITEM:CONTENT_TEXT|*, as those won’t include images.

If you’re sure your MailChimp template is okay, I need to check your raw feed, so please provide a link to that.

I’m curious as to how/why your theme might not allow the alternate feed–I am not sure how a theme would prevent it? What is your theme doing that is not allowing it?

Hi Robin!

I have it set to content_full and it’s still not showing up. The images are however showing up in my rss feed. The theme I’m using is 15zine. I looked at the alternate feed thing again and it says it’s because I have it set to summaries. I’m going to try and set it to full and see if that helps. The reason I’d like it to show summaries is because we’re a digital publication so it’ll be a very long email with all of the content we post. My feed is https://TheUrbanRealist.com/feed/. Will changing it to the alternate feed, make it viewable in mailchimp? Thanks again for all of your help!

The next version of Send Images to RSS will allow you to use an alternate feed even if your feed is set to summaries, so that may be all you need. If you want to delete your current copy of the plugin and replace it with the beta (which is pretty stable, but just be aware that it’s still having the tires kicked), you can download it here.

Is Send Images to RSS currently active on your site? The images look like they’re being run through Jetpack’s Photon module, which won’t work with this plugin, so the plugin should be automatically disabling Photon on the RSS feed, which isn’t happening–so either Photon has changed things up again or the plugin is not processing your feed.

Even if your feed is set to just summaries (which it looks like it’s currently full text, yes?), the featured image should be being added to the excerpt automatically. Can I just confirm that you are setting an image to be the featured image?

One thing you can try is to keep your feed set to full text (for the moment), and check the setting to “Process Both Feeds”, which will add the featured image to the excerpt/summary, but will also process images in the full text.

Hi Robin!

It’s working now! Thank you so much!

Hi, I’m having a similar issue in Mailchimp. When I try and use post excerpt settings in the Campaign, the Featured Image on the post does not show – rather, the first image in the post that is not the Featured Image shows instead.

Settings

Wordpress:

– Settings > Reading – For each article in the feed = Summary

Plugin:

– Process Both Feeds = unchecked

Mailchimp:

– *|RSSITEM:CONTENT_FULL|* (as mentioned above)

These settings skip over the Featured Image and show the next image in the post.

However:

– I set WordPress to Full Text for each item in the feed
– then in the plugin settings set Process Both Feeds to checked

.. the Featured Image does show in the email. But now the email shows the full content of the post, which is definitely not what I want.

Is there something I’m missing here? Thanks ..

Ok – I managed to resolve this ??

Apparently by default, Genesis only shows the Featured Image for a Post in Blog Archives and Category Pages, but not inside the single Post.

I found a function that adds the Featured Image to the Post – https://www.webdesignlah.com/add-single-post-featured-image-genesis-child-theme/

~~~php
//* Add featured image on single post
add_action( ‘genesis_entry_header’, ‘single_post_featured_image’, 15 );

function single_post_featured_image() {

if ( ! is_singular( ‘post’ ) )
return;

$img = genesis_get_image( array( ‘format’ => ‘html’, ‘size’ => genesis_get_option( ‘image_size’ ), ‘attr’ => array( ‘class’ => ‘post-image’ ) ) );
printf( ‘%s‘, get_permalink(), the_title_attribute( ‘echo=0’ ), $img );

}
~~~

• This reply was modified 8 years, 5 months ago by vongoh.
• This reply was modified 8 years, 5 months ago by vongoh.