Problem with 1.5 Update

Hey Dave —

Can you provide any additional details? I’m happy to dig in and see what’s happening.

Thanks for the quick reply!

I’m happy to provide details…but where to start? My site is https://humanscalebusiness.org. I use a lot of plugins, but it’s clear that the 1.5 update of MailChimp List Subscribe Form is the proximate cause of the problem. As soon as I revert to the backup just prior to the update, my site works just fine.

What information can I share that would be of the most use to you?

Hey again Dave —

Thanks for the quick reply! If you could send over the WordPress version and maybe some example plugins, that’d be great. I’ll be happy to try and set up a similar environment and see if I can replicate.

Do you have any other MailChimp plugins installed, by chance?

Here is a list of active plugins on my site:

### Active Plugins (51) ###

Beaver Builder Plugin (Standard Version): by The Beaver Builder Team – 1.8.1
bbPress: by The bbPress Community – 2.5.9
Better Click To Tweet: by Ben Meredith – 4.7.1
Boss for Sensei: by BuddyBoss – 1.0.9
BP Group Documents: by lenasterg
since v. 0.4.3.3. with additional bug fixing and improvements by Keeble Smith. Original plugin author Peter Anselmo Studio66. – 1.9.4
BuddyBoss Wall: by BuddyBoss – 1.2.7
BuddyPress Edit Activity: by BuddyBoss – 1.0.8
BuddyPress Global Search: by BuddyBoss – 1.1.4
BuddyPress Member Types: by BuddyBoss – 1.0.3
BuddyPress: by The BuddyPress Community – 2.6.1.1
Event Tickets Plus: by Modern Tribe Inc. – 4.2.2
Event Tickets: by Modern Tribe Inc. – 4.2.2
The Events Calendar PRO: by Modern Tribe Inc. – 4.2.2.1
EWWW Image Optimizer Cloud: by Shane Bishop – 2.9.3
MailChimp Goal for WordPress: by Nate Ranson – 1.2
Google Analyticator: by SumoMe – 6.4.9.7
MailChimp for WordPress: by ibericode – 3.1.11
MailChimp for WordPress – Top Bar: by ibericode – 1.2.11
MailChimp: by MailChimp and Crowd Favorite – 1.4.5
MailChimp for WordPress – Premium: by ibericode – 3.1.10
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 2.2.6
Say What? Pro: by Lee Willis – 2.0
BuddyPress for Sensei: by BuddyBoss – 1.1.1
Sensei Course Progress: by WooThemes – 1.0.6
Sensei Media Attachments: by WooThemes – 1.0.0
SoundCloud Shortcode: by SoundCloud Inc. – 3.0.2
SSL Insecure Content Fixer: by WebAware – 2.1.6
SumoMe: by SumoMe – 1.14
Testimonials: by WooThemes – 1.5.4
The Events Calendar: by Modern Tribe Inc. – 4.2.2
Toggle The Title: by Avner Komarow – 1.4
User Switching: by John Blackbourn – 1.0.9
WooCommerce Checkout Field Editor: by WooThemes – 1.4.10
Follow-Up Emails: by 75nineteen Media LLC – 4.4.14
WooCommerce Stripe Gateway: by Automattic – 3.0.2
WooCommerce MailChimp Integration: by WooThemes – 1.0.0
WooCommerce Memberships: by WooThemes / SkyVerge – 1.6.3
WooCommerce Min/Max Quantities: by WooThemes – 2.3.13
WooCommerce Name Your Price: by Kathy Darling – 2.3.4
WooCommerce Order Status Control: by WooThemes / SkyVerge – 1.6.0
WooCommerce Subscriptions: by Prospress Inc. – 2.0.17
WooCommerce Tab Manager: by WooThemes / SkyVerge – 1.6.1
WooCommerce Zapier Integration: by OM4 – 1.6.0
WooCommerce: by WooThemes – 2.6.2
Sensei: by WooThemes – 1.9.6
WooThemes Helper: by WooThemes – 1.6.2
Yoast SEO: by Team Yoast – 3.3.4
WP Editor: by Benjamin Rojas – 1.2.6.2
Yoast SEO: Video: by Team Yoast – 3.3
Wufoo Shortcode Plugin: by Chris Coyier / Wufoo – 1.43
YITH WooCommerce Featured Video: by YITHEMES – 1.1.7

Thanks so much, Dave.

I’m having a look now. I’ll let you know what I turn up.

Thanks!

Hey again —

I’ve installed as many of those plugins as I could (some of them are premium), but I can’t get it to fail in a similar way. My guess is that there’s some sort of conflict with one of the options or maybe even a function. But, just for due diligence, could you completely uninstall the plugin and then re-install 1.5 from scratch?

I’m curious where this might be going wrong, or if it’s just an outright conflict. :\

With plugin/theme conflicts, it’s really difficult to hammer down exactly where the problem is. And if that’s the case, you may be better off going with the MailChimp for WordPress plugin that’s installed already. We’re big fans of the ibericode folks here at MailChimp HQ, anyway. ??

All that said, I’m going to leave this thread open in case others have a similar issue. Maybe we can root out a specific plugin or theme issue.

Thanks again for your patience and help this morning.

Thanks for your help. I’ll let you know if I have any follow-up to contribute.

Upon reflection, I realized per your suggestion that the MailChimp for WordPress plugin by the folks at ibericode does what I need. So, as you thought, the solution for me in this case is to simple uninstall the MailChimp List Subscribe Form plugin.

Thanks, again, for your help.

Good deal, Dave!

If you do happen across any issues or revelations of what the conflict may have been, please post back in here.