Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear Debbie,

    Our plugin detects mobile browsers when we show the popups so narrowing will affect opening the popup. So it doesn’t count it as mobile.
    Another solution can be this:
    To make your popup responsive you should do the following:
    Set width and height in percent(%) and then set Max width and Max height in pixels (px).
    When the screen is too wide, Max width option will work and it will prevent showing popup large.

    Width: 80%
    Height: 90%
    Max width: 640px;
    Max height: 480px;

    Best regards,
    Sygnoos Team.

    Thread Starter silvershine

    (@silvershine)

    1. Thank you for answering so quickly ??

    2. Thank you for not saying I shouldn’t narrow the window.

    3. I tried what you suggested – had to adjust the percentages to 100% so all the popup content would show in mobile – and it didn’t trigger the popup with narrowed window.

    Plugin Contributor Popup Builder Team

    (@popup-by-sygnoos)

    Dear Debbie,

    Please, insert the popup on a page and give us the URL so we can see the issue.

    Best regards,
    Sygnoos Team.

Viewing 3 replies - 1 through 3 (of 3 total)
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