Viewing 5 replies - 1 through 5 (of 5 total)
  • Gareth

    (@catapult_themes)

    Hi

    Thanks for your post. For item 1, the error message comes from a different plugin – Jetpack_Protect_Module. Maybe try disabling that plugin and trying again?

    2. This might be theme-related. Can you try a quick test by activating a standard WP theme like Twenty Sixteen and checking?

    3. and 4. – my guess is that you might have inserted the shortcodes twice. Can you double-check?

    Thread Starter 2ouring

    (@2ouring)

    Thanks for your prompt reply.

    1. I deactivated Jetpack and tried again with logging in and out, with no change, as issues 2, 3 and 4 (above) remain.

    2. I’ve spent a lot of time setting up MagOne therefore I’m reluctant to change themes even as a test as I can’t afford to lose settings.

    3 & 4. Shortcodes are only listed once on page as follows:
    [discussion_board_form]
    [discussion_board_log_in_out]
    [discussion_topics]

    It may be that Discussion Board and MagOne are not compatible?

    Thanks

    Gareth

    (@catapult_themes)

    Hi

    You can switch themes then switch back and your settings should be retained.

    Failing that, please contact us on info[at]catapultthemes.com and we can discuss looking in more depth.

    Thread Starter 2ouring

    (@2ouring)

    I switched theme temporarily to Twenty Sixteen and discussion board problems appeared to be fixed. I then switched back to MagOne and problems returned.

    I shall contact you directly.

    Thanks for your assistance.

    MagOne is a premium theme. Just please submit ticket to https://support.sneeit.com and get support service. Thank you very much.

Viewing 5 replies - 1 through 5 (of 5 total)
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