Doubling the banner ads

Hey,

Sorry to hear you’ve been having problems with the plugin. I have a couple of questions/suggestions:

1. Have you tried re-installing the plugin and uploading the banner again? Do you still get additional empty banners?

2. If so, another option is for us to send you a ‘debug’ version of the plugin. When installed this will output some data on the admin screen. This may help us to understand what the problem is as we cannot replicate it ourselves. If you would like to try this, it would be helpful to know your email address so I can forward the instructions.

Many thanks.

Hey, i uninstalled the plugin and i put it back the same problem is happening. You can email me de Debug for it to my email [email protected]

Hello again,

I’ve tried to send over the debug version but I receive a delivery failure email. So as an alternative you can also download the file here:

https://www.html5andbeyond.com/3t-JAiBqopF/uploads/2016/06/banner-rotator-with-debug.zip

1. Deactivate and delete the current Banner Rotator
2. Install the attached version and activate – you’ll have to upload your banners again unfortunately
3. Go to the Admin screen, check the ‘Debug Mode’ setting and click the ‘Upload Banners/Save HTML’ button
4. If you scroll down you’ll see some debugging output just above your banners list, please email this to us and also send us a screenshot of the Admin screen
5. Uncheck the ‘Debug Mode’ setting and click the ‘Upload Banners/Save HTML’ button to hide the debug output

Let me know how you get on. Thanks for your help!

Below is the Debuging code

Current Banners and Advertising

Banners: {“5”:{“views”:”7″,”clickthrough_rate”:”0″},”3″:{“views”:”2″,”clickthrough_rate”:”0″},”6″:{“url”:”http:\/\/www.konpaevents.com\/wp-content\/uploads\/2016\/06\/DISIP.jpg”,”text”:”https:\/\/www.amazon.com\/Klere-Yo-Disip\/dp\/B01FRVD7MO\/ref=sr_1_1?s=dmusic&ie=UTF8&qid=1467335766&sr=1-1-mp3-albums-bar-strip-0&keywords=disip+klere+yo+album”,”views”:”0″,”clicks”:”0″,”clickthrough_rate”:”0″}}

Settings: a:6:{s:22:”h5ab_banner_new_window”;s:4:”true”;s:18:”h5ab_admin_preview”;s:5:”false”;s:17:”h5ab_visitor_show”;s:4:”true”;s:17:”h5ab_advert_delay”;s:1:”0″;s:14:”h5ab_randomize”;a:2:{s:6:”active”;s:4:”true”;s:5:”index”;s:2:”-1″;}s:10:”h5ab_debug”;i:1;}

Banners Array:

Array
(
[5] => Array
(
[views] => 7
[clickthrough_rate] => 0
)

[3] => Array
(
[views] => 2
[clickthrough_rate] => 0
)

[6] => Array
(
[url] => https://www.konpaevents.com/wp-content/uploads/2016/06/DISIP.jpg
[text] => https://www.amazon.com/Klere-Yo-Disip/dp/B01FRVD7MO/ref=sr_1_1?s=dmusic&ie=UTF8&qid=1467335766&sr=1-1-mp3-albums-bar-strip-0&keywords=disip+klere+yo+album
[views] => 0
[clicks] => 0
[clickthrough_rate] => 0
)

)

Screenshot

First Pix:

Second Pix

You can also email me directly at [email protected]

Thank you very much for that information. I’m going to investigate and will get back to you as soon as I can.

Hi,

I emailed an amended version of the plugin which will hopefully address the issues you were having. Did you get a chance to try it?

Thanks, i installed it and its working fine now.

That’s good to hear. I will close out this thread for now but if you experience any further problems just let me know.