Setting Home page to a static page makes site not load

Hello, have you tested the Static Page itself (on its own url), to see if it is loading correctly?

S.

yes. every page I try works on their own as long as they are not set as the static page:

https://preferredcoating.com/dallas-preferred-e-coating/ was the original home page that was set to static. As you can see, we can view it perfectly.

Once I started troubleshooting, I created this page,
https://preferredcoating.com/home/ and it too will not work if I set it as the home page.

Currently the https://preferredecoating.com/ is set to show Posts. There is no problem loading.

However, I need to make one of the other pages the static home page.

@elisa13, I’ve been reading similar situations to yours, and some suggest updating the permalinks once you choose the static page option (just saving it, no need to change it, or leave it at the default setting).
Maybe try that.
I have several sites with Divi and static front pages and they are working fine with the latest WP version.
I’ll keep looking!

Thank you for the suggestion and the help! I did try that and same problem.

I set the static home page and if you click on
https://preferredecoating.com/ you will see the error message.

I too have multiple sites with Divi and not had any problems. This client has PHP 5.4 running. From reading other forums, I am wondering if PHP 5.6 or 7.0 might resolve our issues?

Again, thank you so much for the help.

Someone also mentioned checking the error logs, though not sure whether just the wp logs or the site logs.

No probs. Have you thought of turning on the debug feature on wp_config.php? Sometimes that gives extra info.

Hi elisa13, any luck with this? Have you moved a copy to localhost to test it out?

Hello – yes! Thank you @solybarr for checking. I need to mark topic as resolved. Here is what we found.

.htaccess had code that was sending the site into a loop which made the browser not show the page. Thankfully, our hosting site found it when we were verifying the php version. Not sure when it happened but it most likely was from one of the upgrades from the plugins.

He removed that code (sorry don’t have the exact code since they removed) and we are back!

So glad its fixed!

Solybarr,

I am dealing with the exact same issue. I deleted the contents of .htaccess but that did not fix my issue. What is in your htaccess file now?

Here is our .htaccess code now – hope this helps you.

AddHandler application/x-httpd-php56 .php

<IfModule mod_suphp.c>
suPHP_ConfigPath /opt/php54/lib
</IfModule>

# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ – [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>