Cannot select image to create favicon

When you hit select image the media library is supposed to open. This does not happen?

The media library opens. I click on the image I want and hit “select”. The check box next to the image then unchecks and the “select” button goes gray.

Can you send me a link to that image?

https://resocBalancer-380685314.us-east-1.elb.amazonaws.com/wp-content/uploads/2016/06/resocializer_icon.jpg

The media library opens. I click on the image I want and hit “select”. The check box next to the image then unchecks and the “select” button goes gray.

That is expected behavior. After the screen should go back to customize, site identity.

Your image works fine for me so we can rule that out.

I attempted to upload another image that is 640x640px. I got one step farther, to cropping. But when I clicked the button labeled “Crop Image” it responded with the error “There has been an error cropping your image”.

I am guessing that there are not correct permissions wherever it wants to put the cropped image. Where is that?

It would go back into the media library.

So it’s not a permissions problem with the subdirectory. Other ideas?

It’s not really optimal but I got it to work by jamming the proper value into wp_option “site_icon”. I got the ID of the image in wp_postmeta.

Working is what counts!

I have completely identical symptoms to Kenneth. To reiterate:

1. logo works fine with the recommended size png file

2. when I try to select a 512×512 png file for the site icon, the check box next to the image unchecks and the select button goes gray.

3. when I try to select a larger png file I get one step farther, to cropping. But when I clicked the button labeled “Crop Image” it responded with the error “There has been an error cropping your image”.

All my permissions are 755 as Kenneth. Also like Kenneth I can fix the problem by setting the value for site_icon in the wp_options database table, getting the value from

`select post_id from wp_postmeta where meta_value like ‘%mylogoname%’;
+———+
| post_id |
+———+
| 10 |
| 10 |
+———+
update wp_options set option_value=’10’ where option_name=’site_icon’;`

I’m a WordPress newbie (I’m a Django/Mezzanine dev usually) so not sure what the procedure is here in WordPress land. I’d be happy to raise a bug report and work with somebody closely on getting to the bottom of this by email/chat/earmail.

More likely I guess is that this is part of a larger problem I have due to not having installed WordPress correctly or set up my database correctly (I am hosting on my own Linode VPS using Nginx with fastcgi and MariaDB). @kenneth.vogt did you ever get to the bottom of this?

@gazrobertson Please start your own thread. Tagging on to an old thread will seldom get you the assistance you want.

Try installing the PHP GD library – php7.0-gd or php5-gd.

This thread turned up on Google, so I’m posting for posterity. Gaz’s cropping error got me to the solution, or at least what worked for me.

I encountered the same error, both selecting an existing 512×512 image as well as attempting to crop a larger one.

The solution was indeed to install php-gd on my self-hosted server.

`sudo yum install php-gd