Firefox mobile issue using Jetpacks Photon function

Hi @stephantrange!

I’m very sorry for the delay in response here.

Can you let me know which specific pictures are scaling incorrectly? If possible, a screenshot would be very helpful. I wasn’t able to see the problem from visiting your site in Firefox.

Additionally, could you please provide the name of the person you spoke to on the Jetpack team? I’ll then be able to work with them to troubleshoot this further.

Hi @siobhan Bamber
It is only via Firefox mobile. Not with the desktop Version.
Sure I can give you some Screenshots and the contact. I only need a email adress

Hi there,

We’re not able to provide private email support for our self-hosted themes. Would you be able to upload the screenshots to a file sharing service, such as Droplr or Dropbox? You can then post the link to them here.

I’ll also be able to determine the Happiness Engineer you spoke with from Jetpack by their first name, if you’re able to provide that.

Thanks so much!

Ok. Interesing.
The Happieness Engineer want this all done per Mail.
Her Name is Chrissie P.

Case number #2660697

https://z28i.imgup.net/tmp_27874-b51e.png
https://n27i.imgup.net/tmp_27874-5173.png

https://j03i.imgup.net/tmp_27874-48a0.png

https://y10i.imgup.net/tmp_27874-e6d5.png

Hi there,

Thanks so much for providing the screenshots. I’ve been able to replicate and have reported back to the Jetpack team to see if they can pinpoint the exact problem:

https://github.com/Automattic/jetpack/issues/3903

I’ll let you know when I hear back from them, or you can subscribe to that GitHub thread for notifications.