Comment totals not visible on main page

We are having the same problem with it.
Our post have 3 comments but it does not show up (3 days already).

I have cleaned the cache, turned on the script count, enabled cache support.
Nothing is working.

Thanks.

Same problem here, sync is not working correctly.

Hey guys,

Sorry for the trouble. Could you please try below quick fix?

Open disqus-conditional-load/public/dcl-functions.php. Then comment out or delete line 51 to 55. The clear your entire cache and check.

Please let me know if this doesn’t work. If you are unable to do this, please revert back to previous version until I release a fix soon.

I commented out this section:

/** var disqus_config = function () {
* this.page.url = “‘ . get_permalink() . ‘”;
* this.page.identifier = “‘ . get_the_ID() . ‘”;
* this.page.title = “‘ . get_the_title() . ‘”;
*/ };

I refreshed the page and the same issue still exists. If that wasn’t the correct way to comment out the section, please let me know.

That was partially correct. Please do something like below.

// var disqus_config = function () {
// this.page.url = "' . get_permalink() . '";
// this.page.identifier = "' . get_the_ID() . '";
// this.page.title = "' . get_the_title() . '";
// };

That worked. Once a new comment was added to a post, the comment totals for that post updated correctly. Thank you!

Marking this topic as resolved.