JQMIGRATE: Migrate is installed, version 1.4.0 ??

@brunogiliberto – Looking at your site, assuming there should only be a slideshow on the page looks like your theme is not calling wp_footer() in the footer.php file or now calling get_footer() in the page.php or index.php file.

If it did then that is where our Javascript and popups load, neither is showing up.

If that is not the case then you have a PHP error occuring before they can be rendered.

Hope that helps.

yes, it’s calling wp_footer(), so strange because before upgrade popup maker was working perfect, no problem at all.

If you press on “INFO” you should get the popup…

_

@brunogiliberto – Then the most likely issue is a PHP error during page rendering. Your site literally stops after the slider, nothing else is rendered. This is what your rendered html ends with.

<div id="numero-imagen"><span id="caption" class="fondo-texto"></span></div>
    </div> <!-- #pie-imagen -->
</div> <!-- #boda -->
</div> <!-- #bodadates -->
<script type='text/javascript' src='https://matrimonios.brunogiliberto.com/wp-includes/js/wp-embed.min.js?ver=4.5.2'></script>

</body>
</html>

There should be a ton more loaded before the /body tag. I would check your debug.log file or your servers PHP error logs, something is going wrong for sure. Check your popups targeting conditions, try removing all of them and see if that helps, that is about the only other thing that could be happening.

Hope that helps.

wow, so strange. I think now it’s the header and the footer OK, but still broken I’m using get_header() and get_footer()

but I think it’s something with the last update because 5 hours ago my website was working ok, till I updated.

strange

_

@brunogiliberto – Error logs will likely have the answer.

Well I cant get popup maker to work on my site. It was working before. Not sure if this has to do with wordpress upgrade or not or if I set the pop up correctly.

The triggers and cookies sections drop down boxes are greyed out and I cant seem to select or set anything with those.

https://www.learnthisonline.com/how-to-learn-spanish-online/

I have it set to display on homepage and all posts

Is it mandatory that something is configured in the triggers and cookies sections ?

@thomasnewyork – If those settings are greyed out as well then something is causing a Fatal PHP error. When that happens nothing that comes after the error continues to process. IE even if our popup were configured correctly, they would never appear because the error is occuring before their supposed to be added to the page.

If that is the case here which it really looks like it is, then your server error logs are likely the only way to know what is happening. WP 4.5 added jQuery 1.12 which could be breaking another plugin causing admin issues as well, but there were a lot of plugins & themes effected by the WP 4.5 changes. Popup Maker was not one of them, except to say that when another plugin or theme causes JS or PHP errors it can / will break our stuff too but that is not something we can control.

Now, to be blunt, from everything you have described, there is a Fatal error occuring and without knowing the error there is really nothing I can do, no way to know where to even start looking.

Hope that helps, but really need to look at the error logs or contact your host and ask them how to view them.

As it turns out, I have isolated the culprit to the clef plugin:

https://getclef.com/

When I deactivate this plugin, then the popup maker starts working.

I looked at the error logs from cpanel and there are no errors showing up.

Either way, it is clear that clef plugin is the one that is screwing up wppopupmaker.

I sent an email to clef support to fix this conflict but I guess I have to wait until monday to see what their response is…..

@thomasnewyork – Gotcha, yea that one is already on my radar, I haven’t had time to debug the issue but likely clef is doing something out of the ordinary. Will keep an eye on the situation. Let me know what clef support says.

Ok, now it’s working again, was a problem on “trigger” and “conditions”, was my fault.
thank you for your time
??

my apologies for hijacking this thread brunogiliberto ??

Anyway, as it turns out Clef plugin support did send me a beta replacement but it still did not solve the issue and I do not feel like emailing them back.

I am not going to bother them again, I will just remove the Clef plugin, I guess I do not really need it and honestly am tired of having to sign into wordpress using my phone with a glyph.

@thomasnewyork – Lol, that was my sentiment after trying it before, novel idea but until it catches on with something like facebook or similar just an extra step for your users.

Please take a moment to rate and review the plugin and or support.