Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Ryan C.

    (@ryancowles)

    Thanks for the report! I had a look at your site, and noticed that Jetpack is having trouble connecting. That’s likely responsible for the trouble with your missing images.

    While your site is publicly accessible, we cannot access your site’s XML-RPC file:
    https://jvkrakowski.com/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site, and must return the following message:

    XML-RPC server accepts POST requests only.

    Since your site returns a “403 Forbidden” error for this page, I would recommend that you check the following:

    1) Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP?

    2) Do you use any security plugins that may block access to this file? If so, could you try to disable them?

    3) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

    After you resolve the issue above, you can try connecting Jetpack again. Then, see if the issue persists.

    Please let me know how that works for you!

    Thread Starter Judia

    (@judia)

    I had a security plugin activated. When I disabled it, but it didn’t work.

    Thread Starter Judia

    (@judia)

    I reinstalled Jetpack and, now, none of my images are showing up.

    Thread Starter Judia

    (@judia)

    I refreshed my images, too. No luck. They’re still there and available through the media library, they just don’t show up on the blog.

    Thread Starter Judia

    (@judia)

    Well, I got my main featured image to show up, but the related posts images still don’t show up.

    Plugin Contributor Ryan C.

    (@ryancowles)

    I ran the Jetpack debug test once again, and it looks like your connection is working as expected. Thank you for taking care of that!

    I also had a look at your site, and all of the images appear to be loading for me. Are you still experiencing trouble? If so, could you please provide me with a link to one of the pages with missing images? Then I’d be happy to investigate further!

    Thread Starter Judia

    (@judia)

    I got my main images to work, but none of the images for the related posts work.

    Plugin Contributor csonnek

    (@csonnek)

    Happiness Rocketeer ??

    Could you temporarily disable the following plugins?

    1. Recent Posts Widget With Thumbnails
    2. Simple Download Monitor

    Then, wait at least 12 hours and check the related posts again to see if that has any impact on the images being shown.

    In addition, check your hosting to see if you’ve enabled any hotlink protection for images. The errors we’re seeing on those files are 403 Forbidden, so something on your site – whether it’s another plugin or something on your hosting account – is preventing us from accessing those images to show in the related posts.

    Try those two things and let me know if you see any difference after waiting for the related post sync to finish (it runs every 12 hours).

    In the meantime, please let me know if you have any questions.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Featured Image not working with Related Posts’ is closed to new replies.