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  • I’ve experienced the same thing. Seems like it should be fairly straight forward but it’s not working.
    Can someone help?

    Plugin Author robosoft

    (@robosoft)

    Hello Guys,

    It’s could happening bec. of some kind of conflict. For example JQuery conflict, theme or plugin conflict. Another reason: Your theme do not include JS/CSS files of other plugin. Some kind of optimizer could also brake down functionality of another plugins.

    Solution: Try to switch JQuery version lib option in plugin settings. You can find this option in admin section of the RoboGallery/Settings
    Try to use Alternative value or Force include.

    If it’s not gonna help please submit ticket in our client section with more details and we’ll find solution!

Viewing 2 replies - 1 through 2 (of 2 total)
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