Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Thank you for contacting MyThemeShop today and sorry for any inconvenience that might have been caused due to that.

    Did you try disabling other plugins to see if there is a conflict somewhere? As the plugin is working perfectly fine in our tests.

    If that didn’t help, please register for ?*FREE*? by following below link
    https://mythemeshop.com/#signup

    and open a new thread by following this tutorial:
    https://community.mythemeshop.com/topic/13203-read-first-support-policy-for-free-plugins/

    We handle all our theme/plugin related help through our support forums.

    One of our moderators will definitely help you. You do not need to register separately for the forums, you can just login to your member’s account on mythemeshop.com and you will be logged in automatically in the support forums. Or, you can log in with your MyThemeShop username and password on the forum too.

    Looking forward to help you. Thank you.

    P.S. Please do leave your WordPress & FTP login details in the sensitive area, so our moderators can assist you better and faster.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Side note:

    P.S. Please do leave your WordPress & FTP login details in the sensitive area, so our moderators can assist you better and faster.

    Please do not. It’s not safe and no one should make that recommendations here.

    @mythemeshop Please do not recommend or discuss leaving a users WordPress of FTP login details in these forums, even when you’re discussing taking that to your own your own site.

    While I know you have good intentions, no one should let anyone log into their site that way. It’s never safe.

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello @jan,

    Copy that. We won’t be asking the users to leave their WP details.

    Just wanted to help them out as soon as possible.

    Thank you for the heads up. Appreciate that. Good day.

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    Thank you for your understanding.

    Thread Starter xxsemmiexx

    (@xxsemmiexx)

    Hi @mythemeshop,
    tried to open a topic at your forum, but getting the following text:

    This section is only for Premium theme owners.

    So how can you help me further? do you have an email adres so i can provide you more info to help me out.

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Please login to your account after registering from here:
    https://mythemeshop.com/#signup

    and then open a new thread by following below link:

    https://community.mythemeshop.com/index.php?app=forums&module=post&section=post&do=new_post&f=11

    Looking forward to help you. Thank you.

    Thread Starter xxsemmiexx

    (@xxsemmiexx)

    Thank you.. just opened a new thread.

    Thread Starter xxsemmiexx

    (@xxsemmiexx)

    Fixed it:

    I have a website that use the “Point” theme. After the theme update my site is really messed up ;( ;( ;(. All widgets on the right sidebar is gone and the text say I can not use them :(. I use many plugins one is called “Google map easy” that does not work anymore. I contacted the plugins creator and they send me this answer:

    “The problem is in your theme due to release of new WordPress version. There is a problem with incorrect selector in this file – https://formulaoffroa…ustomscripts.js
    You can check the error in console of your browser – https://prnt.sc/as1t34 , also you can read more about this error here – https://github.com/j…ery/issues/2824
    Please contact you theme developers. They should fix the problem. Or you can try to fix the problem yourself –
    in this file – https://formulaoffroa…stomscripts.jss – near the line 99, you need to replace the code – jQuery(‘a[href=#top]’) with this – jQuery(‘a[href=”#top”]’)”
    Please help me, I also have updated WordPress to version 4.5.

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    We have released an update of our Point theme fixing the issue(s) in it. Please upgrade to the latest version to remove the issues.

    Sorry for any inconvenience that might have been caused due to that.

    Hope that helps. If there is anything, please let us know. Thank you.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘After WP 4.5 update. WP Tab Widget not showing up’ is closed to new replies.