Viewing 5 replies - 1 through 5 (of 5 total)
  • @stuffmartusa – Sorry to know that you are facing this problem. Let me take care of your issue and query one by one.

    1. Several of the tabs in the vendor dashboard are no longer working. The store settings tab, promote, stats/reports, and the payments tab are not working.
    >> I would advise you to conduct the tests mentioned below:

    System Status – Please check the system status at the backend, here is the path: Wp-admin >> WooCommerce >> System Status. Here check the sentence in the red color. If you still face the issue here then move to next test.

    or

    Plugin deactivate – Please deactivate all the plugins except WooCommerce. and try to activate WCMp. If you again face the same issue the move to “theme switch” step or activate all the plugins one by one, in this way you would also we able to find the plugin due to which the issue was coming.

    or

    Theme switch – Please switch to some other theme like twentySixteen and check for the issue.

    Also, if you have done any customization, then would suggest to undo the customization and check whether the issue is still there.

    If the issue still persists after conducting these tests, please reach us through our official site WC-Marketplace.

    2. Is there a way for the vendor to be able to add products on the front end?
    >> Definitely, the vendors can add their product from the frontend by using WCMp’s addon i.e, WCMp Frontend Product Manager.

    Hope the above shared information will be helpful!

    Regards,
    Rimpa

    Thread Starter stuffmartusa

    (@stuffmartusa)

    I went to the main website for this plugin but could not find a place to start a new topic.

    I am having trouble with the vendor dashboard. The store settings tab, promote, stats/reports and payment tab are not working.

    I went to the woocommerce system status tab, and it told me that the account page was not public. I cannot find any page that is not set to public.

    The instructions went on to say that I should disable all plugins except woocommerce and wcmp. I disabled a bunch, but ran into a ton of problems and didn’t finish. Anyway, the problem was not fixed.

    I am also running into a situation where my product images are not working in my store.

    This is what the system status report told me.

    ### WordPress Environment ###

    Home URL: https://www.stuffmartusa.com
    Site URL: https://www.stuffmartusa.com
    WC Version: 2.5.5
    Log Directory Writable: ?
    WP Version: 4.5
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    Language: en_US

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 5.4.45
    PHP Post Max Size: 2 GB
    PHP Time Limit: 500
    PHP Max Input Vars: 18000
    SUHOSIN Installed: –
    MySQL Version: 5.6.26
    Max Upload Size: 800 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

    WC Database Version: 2.5.5
    :
    woocommerce_sessions: ?
    woocommerce_api_keys: ?
    woocommerce_attribute_taxonomies: ?
    woocommerce_termmeta: ?
    woocommerce_downloadable_product_permissions: ?
    woocommerce_order_items: ?
    woocommerce_order_itemmeta: ?
    woocommerce_tax_rates: ?
    woocommerce_tax_rate_locations: ?

    ### Active Plugins (35) ###

    Admin Menu Editor: by Janis Elsts – 1.6.1
    bbPress: by The bbPress Community – 2.5.8
    BP Profile Search: by Andrea Tarantini – 4.5.2
    BuddyPress Cover Photo: by SeventhQueen – 1.4
    BuddyPress Extended Friendship Request: by Brajesh Singh – 1.0.7
    rtMedia for WordPress, BuddyPress and bbPress: by rtCamp – 3.10.5
    BuddyPress Message Attachment: by ckchaudhary – 2.1.1
    BuddyPress Simple Events: by shanebp – 1.4.6
    BuddyPress Wall: by Meg@Info – 0.9.4
    BuddyPress: by The BuddyPress Community – 2.5.2
    WC Marketplace: by DualCube
    Prabhakar Kumar Shaw
    Arim Ghosh
    Sandeep Kumar – 2.3.6

    Email Users: by Mike Walsh & MarvinLabs – 4.8.1
    Frontend admin menu: by Alberto Pérez – 2.8
    Go Pricing – WordPress Responsive Pricing Tables: by Granth – 3.2.1
    WPBakery Visual Composer: by Michael M – WPBakery.com – 4.11.1
    K Elements: by SeventhQueen – 4.0.4
    Login With Ajax: by Marcus Sykes – 3.1.5
    MailChimp for WordPress: by ibericode – 3.1.6
    Media Library Assistant: by David Lingren
    Fair Trade Judaica – 2.25

    Paid Memberships Pro: by Stranger Studios – 1.8.9
    Peter’s Login Redirect: by Peter Keung – 2.9.0
    Pinterest Pin It Button On Image Hover And After Post & Page Content: by Weblizar – 2.3.6.1
    Real Estate Pro: by e-plugin – 1.2.1
    Slider Revolution: by ThemePunch – 5.2.3.5
    Sassy Social Share: by Team Heateor – 2.3
    Booster for WooCommerce: by Algoritmika Ltd – 2.4.6
    WooCommerce: by WooThemes – 2.5.5
    Google Analytics Dashboard By Analytify: by WPBrigade – 1.3.2
    WP CSV: by CPK Web Solutions – 1.8.0.0
    WP-Mail-SMTP: by Callum Macdonald – 0.9.5
    WP Statistics: by Mostafa Soufi & Greg Ross – 10.1
    WPFront User Role Editor: by Syam Mohan – 2.12.4
    YITH WooCommerce Ajax Product Filter: by YITHEMES – 2.8.1
    YITH WooCommerce Wishlist: by YITHEMES – 2.0.15
    ZWoom – WooCommerce Product Image Zoom: by WisdmLabs
    India – 1.2.1

    ### Settings ###

    Force SSL: ?
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2

    ### API ###

    API Enabled: ?
    API Version: 3.1.0

    ### WC Pages ###

    Shop Base: #40 – /shop/
    Cart: #41 – /cart/
    Checkout: #42 – /checkout/
    My Account: Page visibility should be public

    ### Taxonomies ###

    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    ### Theme ###

    Name: Kleo Child
    Version: – 0 is available
    Author URL: https://seventhqueen.com
    Child Theme: ?
    Parent Theme Name: Kleo
    Parent Theme Version: 4.0.3
    Parent Theme Author URL: https://themeforest.net/user/SeventhQueen
    WooCommerce Support: ?

    ### Templates ###

    Overrides: kleo/woocommerce/cart/cart.php
    kleo/woocommerce/cart/cross-sells.php
    kleo/woocommerce/checkout/form-checkout.php
    kleo/woocommerce/content-product.php
    kleo/woocommerce/content-single-product.php
    kleo/woocommerce/loop/loop-start.php
    kleo/woocommerce/myaccount/my-address.php
    kleo/woocommerce/single-product/add-to-cart/external.php
    kleo/woocommerce/single-product/add-to-cart/grouped.php
    kleo/woocommerce/single-product/add-to-cart/simple.php
    kleo/woocommerce/single-product/add-to-cart/variable.php
    kleo/woocommerce/single-product/product-image.php
    kleo/woocommerce/single-product/product-thumbnails.php
    kleo/woocommerce/single-product/related.php
    kleo/woocommerce/single-product/tabs/tabs.php
    kleo/woocommerce/single-product/up-sells.php

    @stuffmartusa – We have to look into the matter as it does not suppose to happen. Please click here, on the bottom of that page(after link will open) you will get the option of opening a new thread.

    Thanks,
    Rimpa

    Thread Starter stuffmartusa

    (@stuffmartusa)

    okay, so far I think the problem was theme related. My theme, Kleo, updated their theme and it appears to be working now.

    @stuffmartusa – Glad to know that the issue you were facing has been solved. Let us know if you have any query in future.

    Thanks,
    Rimpa

Viewing 5 replies - 1 through 5 (of 5 total)
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