After WP 4.5 update. Masterslider not showing

Hi,

Sorry for the trouble, have resolved, it is due to older version of JS not copatible to latest WP4.5.

Best regards,
abc

Please share how to fix the problem

Hi esbon,

You need to look for your theme “customscript.js” and look for the line something like this
jQuery(‘a[href=#top]’).click(function(){

as you can see the #top (this may differs from yours) is a special character and it should have ” ” around it, so add in the ” ” and it looks like

jQuery(‘a[href=”#top”]’).click(function(){

The former js works in the older jQuery-s but not like this new ones – WP4.5

Hope that helps

Hi, i’m having the same problems, but i can’t seem to find the file abc_I indicated (i’m using the porto theme). any news from Averta on when are they going to release an updated version that supports WP4.5?

Thanks for the help, both of our theme providers quickly release updates and the problem was solved

Great!! Don’t mention, did not help much..;)

Thank you abc_l, now it works.

Hi xlnc,

You are most welcome! ??

hello “abc_1” after updating wordpress 4.5 the master slider is not loading properly and showing endless loading icon. and i am using porto theme and could not found “customscript.js” so please help me.
here is my website link:
https://trulyfaircosmetics.co.uk/

Hi @abc_l,
Thanks for sharing your solution.

Hi @atifsubhani,
Please deactivate “giga-slider” plugin and try again.

Regards,
Averta Support

hello “averta support” i deactive the giga slider but nothing change

I have same problem as @atifsubhani. Any luck with this? I’m also using Porto theme with MasterSlider.

My website – https://www.bignotemusic.biz/

Hi, After checking your site, We find out that after updating WordPress your theme has “JS” error:
https://imgur.com/NHvwqpn

This is not from Master Slider.
Please contact the theme author to fix the error.
This error brings some functionality issue to Master Slider. additionally this error not only breaks Master Slider functionality but breaks functionality of other plugins.

Regards,
Averta Support
——————-

hello “Averta Support” it’s for me or for “kailuabound”?

Hi @atifsubhani,
For both of you.

Regards,
Averta Support