Ampersand changed by its HTML code in the private link

That is pretty normal under many circumstances and won’t affect how the links are working. It’s not the plugin doing this, the plugin gets the link href from WordPress.

Sorry, I have realized that in text of my message both links seem to be the same. The second link should appear like this (removing the underscores):

www.<myweb>/?page_id=460_&_#_0_3_8_;_pid=TZ271

When I paste this link in the browser’s address bar, I get “No record found”; the same problem that the user reports.

Thanks,
Fran

OK, well you can’t paste a link like that into the browser location bar…it won’t work. A link like that can be clicked on, though.

What are you doing to show this link on your site?

Hi Xnau,

First of all, in Participants Database – Settings – Signup Form Settings – Signup Response Email, I have the text (here I substitute sensitive information with XXX):

<p>Thank you, [first_name], for signing up with XXX.</p><p>You may consult your registration information and upload the payment receipt by visiting this private link at any time: <a href="[record_link]">[record_link]</a>.</p>

Then, the registered user receive an email with the text:

<p>Thank you, XXX, for signing up with XXX.</p>
<p>You may consult your registration information and upload the payment =
receipt by visiting this private link at any time: <a =
href=3D"https://www.XXX/?page_id=3D461&pid=3DTZ=
270">https://www.XXX/?page_id=3D461&pid=3DTZ270=
</a>.</p>

In case the WordPress editor changed the previous text, I tell you that in href appears the HTML code of ampersand, that is, &_#_0_3_8_; (removing the underscores).

My guess is that his email reader is configured to interpret the email as plain text but I have no proofs of that, since I have no access to his computer. Only 3 users in 80 reported this problem.

Anyway, I wanted to know if somebody else have the same issue, but I believe that I am alone here ??

Best,
Fran