Hello sisqonrw.
Your SKU does exist and everything looks proper in your screenshots. The issue is that you are receiving error 13013 from Amazon. This does not mean Amazon doesn’t see an SKU for your product, but rather that Amazon says that specific SKU doesn’t exist on Amazon currently (which tells me you may be mixing up matched listings and new listings procedures).
It means that this listing is being listed to Amazon with a listing loader or is being listed as a “matched” listing, but you are using a Product ID such as a UPC or EAN, or some other option which is used only for newly created products on Amazon.
When using the listingloader (can only be used for matched listings which require an ASIN) you need the “Product ID” shortcode entered in the listing profile which is [amazon_product_id] with an ASIN # added in the edit product page under the “Advanced Amazon Options” section – (if you follow the matched listings guide below, when you select an Amazon listing WP-Lister will automatically insert the ASIN # for you). Also, the “Product ID Type” should be “ASIN” in the listingloader.
If you are looking to list this as a new item to Amazon’s catalog you need to use a category specific feed. You can view the difference between New listings and matched listings at the following articles –
Listing new listings to Amazon –
https://docs.wplab.com/article/88-create-new-products-on-amazon
Matching listings to Amazon –
https://docs.wplab.com/article/64-listing-existing-products-on-amazon-by-asin
(You can use the listingloader feed only for matched listings if you would like to add more information to your matched listing such as handling time)
If you still are having trouble, I would recommend you submit a ticket here:
https://www.wplab.com/request-support/
Provide us with admin login credentials, your dashboard URL, and a sample SKU to examine. I will then be able to examine all of your settings and the most recent feed results from Amazon for the sample listing.
Kind regards
John
