Turn off video autoplay

Viewing 3 replies - 1 through 3 (of 3 total)
  • Sona

    (@support-web-dorado)

    Hi samucomm,

    Thanks for the inquiry.

    Please enter Settings > General > Autoplay > No

    This will display autoplay.

    Thread Starter samucomm

    (@samucomm)

    Thanks for the response but autoplay is switched off and the video plays regardless. The site in question is https://shaunattwood.com

    Tried changing to switched on and then back to off but still plays every time the page refreshes.

    Sona

    (@support-web-dorado)

    Hi samucomm,

    In that case can you please write us at [email protected]. our developers will need admin access for being able to check the issue from the back-end of your website.

    Please do mention this forum post URL in the subject line of your message.

Viewing 3 replies - 1 through 3 (of 3 total)
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