Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author zookatron

    (@zookatron)

    Hi magnusarias,

    First, I would try temporarily disabling the other plugins you have installed, to see if them being active is what is causing the problem. If you disable them and the problem goes away, re-enable them one at a time to determine which one is causing the issue. If you can narrow it down to a single plugin incompatibility, I should be able to give you more specific advice on how to solve the issue you are seeing.

    ~Tim

    Thread Starter magnusarias

    (@magnusarias)

    I removed all plugins and it still shows a blank screen when I load the plugin. I can see the style tab, and even manipulate the settings on that one, but the initial tab (where you’d put in your word count) is entirely blank. The arrow appears, and then vanishes but nothing has been loaded.

    Plugin Author zookatron

    (@zookatron)

    That is strange, we haven’t had any reports of only the initial tab being blank. MyBookProgress must be reacting badly to something unusual about your server configuration.

    I might be able to deduce more if you can provide me with the output of the JavaScript Console of your browser on the MyBookProgress page. The JavaScript Console has debug information that might hold information about the cause of your problems. You can google for instructions on how to open your browser’s JavaScript Console, or use a guide such as this one. Please copy and paste all output you see in the JavaScript console and leave it as a reply here in this thread.

    ~Tim

Viewing 3 replies - 1 through 3 (of 3 total)
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