Can't load settings after update 2.3.9

Hey justinvdv,

Sorry to hear that you have these issues after update. Can you please provide some more information about your setup and try the following:

1. Clear your browser’s cache (or open new “incognito” tab and log in there)
2. Deactivate and activate the plugin
3. Visit the settings page and try again

If it doesn’t help please open your browser’s console window (in Chrome it is in More Tools menu -> Developer Tools), select Console tab there, refresh your page and see if any errors are shown there.

It can also possible happen because of a conflict with other plugins. Did you install or update any other plugins recently? If yes, try temporarily deactivate them and try again.

If you have any information that you can share with us, but don’t wan’t to post it here, please, feel free to send it to [email protected], mentioning the link to this topic.

I hope it’s just something with your browser cache and can be easily fixed. If not – we’ll investigate and find the way to fix it.

Thank you!
Pavel.

Hey,

I tried all

chome console only comes up with this:

Uncaught SyntaxError: Unexpected token <

XHR finished loading: GET “https://static.xx.fbcdn.net/rsrc.php/v2iaFb3/yE/l/en_US/TILZkhqC-Bs.js&#8221;.

also other plugins doesn’t seem to affect it.

Also tried to delete the plugin and install 2.3.8 again.
Now I have the same issue on 2.3.8?

I think it has something to do with my host.

Tried it on a other host. Works fine!

How can I solve this?

Switch the host maybe?

Hi guys,

It can be either or server configuration issue (like old PHP version, some modules not installed by default, etc) or it can be a bug in the code of the plugin. We can just try to give some advice in the first case, and if it’s a bug on our side – we’ll our best to fix it ASAP.

You could really help us to find the origin of the issues you experience by providing more technical details about your configuration. “phpinfo()” and “.htaccess” would be nice to look into first.

For your privacy reasons, please DON’T post private technical details (except very simple, like PHP version) here, but instead send it to our [email protected] mentioning the link to this topic. That will help us to do some better investigation.

Thanks a lot for your help and patience!
Pavel.

P.S

justinvdv, when you see “Uncaught SyntaxError: Unexpected token <“, is there’s something where you can click to expand the details? I’m just curious what was after “<” there and how it happened ??

maybe this is the issue (.htaccess)?

I switched it over to

DirectoryIndex index.html index.php

Because I want to use a index.html as a homepage

I now already switched the host because my host was slow aswell

can’t test it at the moment

So what do you think? .htaccess was the problem?

Hi justinvdv,

I’m sorry to hear that you have issue with the plugin.
It’s hard to know without checking, if possible, please send WP admin and FTP details to [email protected], I’d like to take a closer look at what’s occurring.

Thanks,
Ben

Hey Ben,

I just updated to a new host.
Will check the site tonight.
I’ll let you know if it is still not working

I have the same issue. No settings are available, and also in the front-end, the events do not expand.
My site is https://maryray.co.uk/
Calendar version 2.3.9
Wordpress version: 4.4.2
PHP version 5.4
I’ve tried disabling all other plug-ins and switching theme.

The console doesn’t show any errors

What is the thing with .htaccess? Is there something I can try with that?

I am not sure I only used it to set a .html page as the homepage.
Don’t know if you can do other things with it

Hey Pete468,

I just looked on your site and instead of loading correct JS (that’s needed for expanding, changing views, etc) there’s such response from server:

<!–?php // Silence is golden. ?–>

I can’t tell definitely where it comes from. If it’s a bug on our side – we’ll fix it. Please try to re-save calendar settings (even without changing anything there) and if it doesn’t help, try to disabled “Advanced JS Cache” from the Advanced tab of the settings. No guarantees that it will work, at least it shouldn’t break anything else =)

If it still doesn’t work, please change your .htaccess (or any plugins that are allowed to take control over it) to make sure that there are no strange redirects or anything there. (Just skip it if it sounds too complicated and send your info (.htaccess files, etc) to Benjamin at [email protected] – we’ll try to dig a bit deeper into it.

Btw, check our Agenda widget (it’s included in free version and accessible in Widget Creator) – maybe it will do a better job on your website for an Agenda sidebar.

Please, also check to which page your default calendar is set to. (In Events->Settings -> View), I see some https://maryray.co.uk/wp/ page but it’s blank when I try to access it. That can be an issue, as calendar tries to load the data it needs from this page. Try to change the calendar page to your default Home page. That might work!

Thanks!
And let us know please if the problem persists.
Pavel.

The “Silence is golden” is from the empty index.php file in the root of my wp directory (simply there to stop it’s contents being listed). The index.php at the root of my domain conatins the require directory line:
require( dirname( __FILE__ ) . '/wp/wp-blog-header.php' ); so that wordpress can live in it’s own directory.

I suppose I could put a copy of the ‘proper’ index.php back in the wordpress directory (but I understood that this was not best practice)

Changed host.
Now it is working on version 2.3.9!

Pete468,

Not sure what is the practice for it, but great that you found it.

justinvdv,

Glad to hear that it works for you!

Resolving this topic, if you have any such issues – please raise an idea on https://ideas.time.ly/ – it will help us to get more info from other users and to prioritize any work on that.

Thanks!
pavel.

Hello Pavel – I tried doing that, and it didn’t make any difference. Still no settings and no expanding events.
Please can you look again?

Try to set php to 5.6?

My old host only supported 5.4
Now I am on 5.6 it is working there.

Maybe this is the problem