Tips to trouble shoot wp ultimate csv importer issues
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These are issues a user may face during the usage of the Ultimate CSV Importer due to the CSV/XML used and the steps to troubleshoot them.
‘Empty Headers’ in mapping section
The issue is due to the improper naming of the CSV/XML. The filename should not contain spaces or any special characters. You can separate each word of your file name with hyphen(-) or underscore(_).
Inline image remaining as a shortcode
The inline image with shortcode will not be imported, if they are not properly imported. The website will render the shortcode as just text. To populate the images in shortcode, follow these steps during import.
– Enable “Advanced Media Handling” in file upload section.
– Upload the zip containing the images. The image name should be similar to the name mentioned in the shortcode of your CSV/XML file .
– Enable “Insert Inline Images” in import configuration section.‘post_date’ Format compatibility
Different countries across the globe follow different date formats. We use standard PHP functions to transform the date String into meaningful date. The PHP function transforms the date based on the format set when the file is created.If in case the date does not fit into any of the standard format used across the globe or any part of the date string is missing, then current date will be used.
Zero byte File and Disabled Upload Button
The issue is due to the low “upload_max_filesize” in php.ini settings of your server. The minimum size should be 2M, To import file with large number of records you need to increase it further.
Increasing “upload_max_filesize”
To increase the “upload_max_filesize” you can either overwrite the value in custom php.ini or you can get support from your hosting provider.
Blank page shown in mapping section
Black page in the mapping section will be shown due to the low ‘memory_limit’ or ‘post_max_size’ value in php.ini configuration of your server. The minimum memory_limit need to be 99M and post_max_size need to be 10M. If the uploaded file size is huge then you need to increase it further.
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