Adding download from post not working in Edge / IE

  • Resolved Etienne

    (@epipo)


    5 years, 7 months ago

    Hello,

    I have noticed an issue when I’ve tried to add a download directly from a post (the button above the wp editor). When I click on “quickly add a download” and that I try to either drop a file or press the button, nothing happen on Edge / IE (it’s working fine on any other browser).

    Can you reproduce the issue? Do you know how to fix this issue?

    Thanks for your help!

    • This topic was modified 5 years, 7 months ago by Etienne.
Viewing 6 replies - 1 through 6 (of 6 total)

  • HI PIPO,
    I’m not the developer of this plugin but I love it.
    About your issue, I can tell you for sure that the problem is the browser, IE is not supported anymore from Microsoft and is VERY dangerous, while EDGE has the technology level of about 8 years ago.
    Working with an MS browser is like driving a flintstone car in the streets and complaining that is slow ??

    Just go with Chrome or firefox for an easy life ??

    Thread Starter Etienne

    (@epipo)

    Hi QantumThemes,

    Thanks for your answer. I wish I could tell all my users to drop IE…but I can’t ??

    Hello,

    Can you please confirm if you are using the latest version of our plugin? We have recently released a Gutenberg block which we would recommend using as we are no longer developing/enhancing the quick add button.

    Thread Starter Etienne

    (@epipo)

    Hi @hchouhan,

    Thanks for your answer. I am using the latest version (4.4.2) but I am still using the classic editor. Does it mean that you won’t be able to help solve this issue?

    Thanks.

    Hello,

    Yes, I regret to say we would not be able to assist you with this. The “Quick Download” button has some limitations due to which we decided to stop working on it and instead adopt the new editor.

    @epipo Well, you should tell to your users to drop IE, simply it is dangerous. If in your shop there is a hole on the floor where people pass by, what do you do? you simply watch the people falling inside and say “well I can’t stop them from falling in the hole!” or you put a sign saying “don’t pass by here is dangerous” ?

    ?? ?? ?? ??

    There are simple plugins or CSS classes to alert specific browsers about this, since about 8 years already.

    • This reply was modified 5 years, 6 months ago by QantumThemes.
    • This reply was modified 5 years, 6 months ago by QantumThemes.
Viewing 6 replies - 1 through 6 (of 6 total)
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