Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Lisa Schuyler

    (@lschuyler)

    Thanks for that detail – that helps! The warning message about the missing fb:app_id won’t be an issue. That is a new feature that Facebook has recently added that Jetpack hasn’t built support in for yet, but it won’t cause any trouble.

    However, the issue you’re having is because Facebook currently doesn’t support internationalized characters in filenames.

    The image (og:image) that’s set for the post in your example above, is named “?????-?????.jpg”- which is what Facebook scrapes when you use Publicize. However, Facebook converts those internationalized characters to ASCII code. Meaning a the filename “?????-?????.jpg” gets changed to the equivalent in ASCII characters, which doesn’t exist.

    Since this is a problem on Facebook’s end – I would recommend naming and uploading your file names so they don’t use any special characters to avoid this from happening in the future, until Facebook improves their support for internationalized characters.

    Let us know if you have any questions or if you still have trouble.

    Thread Starter lyrip

    (@lyrip)

    lisa thank you for ur reply,

    u see i have other posts that work and they use the arabic language too anw lately publicize is working perfectly im not facing issues in facebook sharing but im afraid the problem may exist again so how can i know if this got fixed for good ?

    [EDIT]
    btw i realised that even when i share the home page i get a random image is it possible to make facebook fetch the logo image when sharing my home page? for all 4 languages

    Plugin Contributor Lisa Schuyler

    (@lschuyler)

    Oh good, glad you hear you aren’t always having trouble with Arabic characters, but it is a known issue, so for the best, consistent result, I would still recommend avoiding using them in your image filenames.

    Facebook and Twitter Publicize select images that are at least 200 x 200 pixels in the following order:

    1. Featured image
    2. An image attached to the post and inserted
    3. Any other image in the post (not attached but perhaps linked)

    The best way to ensure Facebook will use the image you intend, is to make it your post’s Featured image, and upload the image with dimensions larger than 200 x 200 pixels.

    Thread Starter lyrip

    (@lyrip)

    thank you so much so far all posts are being shared perfectly now since i stopped using arabic to image names.

Viewing 4 replies - 1 through 4 (of 4 total)
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