Viewing 6 replies - 1 through 6 (of 6 total)
  • We had a customer place an order today, and it incorrectly charged her sales tax even though she entered her tax exempt ID number. This same customer placed an order earlier this year and the plugin worked to exempt her from sales tax. I can’t find any settings that have changed since then, so can you help me figure out what is going on? Thanks, Joni

    Thread Starter momtojbew

    (@momtojbew)

    The only thing that I have found that works is if your customer selects tax exempt before putting in their billing address. If they put in their billing address and it is still charging tax they can select tax exempt and either add ship to different address or remove the shipping address and put it back in. I know this is a pain, I have been correcting it through my payment gateway before the credit card is batched out. I received no response from the creator of the plug in.

    Hey Guys! I wrote a little fix for this issue. In \wp-content\plugins\woocommerce-super-simple-tax-exemption\js\taxexempt.js, the entire file should look like this:

    jQuery(document).ready(function($) {
    	$('#tax_exempt_id_field').hide();
    
    	$('#tax_exempt_checkbox').on('click', function (event) {
    		$('#tax_exempt_id_field').slideDown('slow');
    		$( 'body' ).trigger( 'update_checkout' );
    	});
    
    	$('#tax_exempt_id').on('change', function (event) {
    		$( 'body' ).trigger( 'update_checkout' );
    	});
    });

    This should make it so that if the checkbox is unchecked, or the tax exempt id is entered, the cart total updates. Enjoy!

    Plugin Author poldira

    (@poldira)

    An update that includes the proper fix (body trigger won’t work) is forthcoming.

    Hi Bobbie! Thanks for this plugin! The body trigger is working ok for me? What is improper about it? Just trying to learn!

    Thread Starter momtojbew

    (@momtojbew)

    Hi Bobbie,

    Was wondering when the “proper fix” will be available. I am not that great at code and did not want to copy tjfostser fix if you are going to supply a fix. Please let me know since I have customers having issues and would like to get that resolved. Loved the plug in until it stopped working, haven’t found another like it so would love to see it fixed.

    Thanks.

Viewing 6 replies - 1 through 6 (of 6 total)
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