Update and reset the plugin immediately
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Because of sever and wsdl api troubles on wednesday 20th 2016 we recommend an update to the latest plugin version and a new registration immediately. Atm, it seems like we can′t fix this problems for older versions permanently. If you′re having problems, specially with verion 1.4.11 or lower an update can fix them. If you′ve registered your plugin before 2015-10-20 and you′re using 1.5 or higher, a reset will do it.
If you need assistance we provide a first step by step instruction, how to update the plugin:
https://support.edelpaper.com/hc/en-us/articles/206747779
Our german speaking follower can read it here:
https://support.1000grad-epaper.de/hc/de/articles/207422686
I guess, we can share more information in the next week.
Cheers
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