Deleted account reopened

Please disable this option: https://screencast.com/t/TyQCn9ync

Yeah, that option was disabled. ??

Then it should work like default WordPress Comment system. I don’t see any difference on screenshots. Both have the same usernames.

Sorry, I know it’s very confusing. The difference I wanted to point out was the third comment in the screenshots. When you look at the first screenshot with wpDiscuz deactivated, the active account only has the profile pic.

When you look at the second screenshot with wpDiscuz reactivated, both the active account and the deleted account (using the same email address) both have that same profile pic.

It’s as if wpDiscuz is picking back up the deleted account’s email address and sharing the profile pic with the active account and deleted account, but default WordPress comments doesn’t pick back up the deleted account’s email address.

There is only an avatar issue. What avatar is that?
Is that comes from Gravatar? If so, it’s correct, because Gravatar works based on emails. And comment author email is associated with that avatar. I don’t see wrong things. If you post a guest comment with this email on any site you’ll get the same avatar.

Also please update to 3.2.2 and again make sure the option I’ve mentioned above is disabled. Delete all caches and purge CDN.

Hi, again!

Thanks for your really prompt reply. I appreciate it!

I’ve had Gravatar disabled. I’m using the Ultimate Member plugin where users can upload their own photo, so I just uploaded a random photo. I updated the plugin right now and I deleted the cache the Ultimate Member stores.

I didn’t post as a guest. I created an account with [email protected] and made a post. Then I deleted the account. I created a new account with the same email address [email protected], uploaded a photo, and made another post.

The new account with the uploaded is now sharing the photo with the deleted account. The default WP comments doesn’t share the photo with the deleted account (even though they both have the same email address). When I activate wpDiscuz, the new account shares the photo with the deleted account.

Is there a way to keep the WP function for this? This is the perfect plugin for me. I’m sorry for the trouble ??

Also please deactivate Ultimate Member, and check this without that.
It seems problem comes from Ultimate Member avatar to wpDiscuz integration.

Yeah, I do need Ultimate Member as well as part of the site. Both are important. Ultimate Member and the default WP function does work. The default WP comment function doesn’t apply the photo to the new account and deleted account. It’s only when I enable wpDiscuz. Is there a code or something that I could apply that allows the default WP comment function to occur instead?

Thanks again for all your help! I really appreciate it.

Ok thank you,
we’re going to test this and update this topic shortly.

Thank you so, so much! I’m really sorry for the bother. I really appreciate your support.

Hi, there!

I know your team handles a lot of support requests. I was just wondering if you had time to determine the problem/find a solution?

Thanks again.

Hi andrewf12,
We’ve found the issue and it’s already fixed. Please wait for the next 3.2.6 version, it includes all necessary changes. We’re planning to release it this week.

That’s great news! Thanks a bunch.

This issue can only be fixed if you put this code in your current active theme functions.php file:

add_filter('wpdiscuz_author_avatar_field', 'um_avatar_fixer', 10, 4);
function um_avatar_fixer($authorAvatarField, $comment, $user, $profileUrl) {
    if (class_exists('UM_API') && !um_get_option('use_gravatars')) {
        if (is_string($authorAvatarField) && $comment) {
            $authorAvatarField = $comment->user_id;
        }
    }
    return $authorAvatarField;
}

We decided don’t include this code in wpDiscuz core, it should be used separately like I mentioned above.

That’s perfect! Woohoo! Thanks a lot, guys!