• Hi,

    I haven’t been able to login to my WordPress admin dashboard page the last few days. I have been getting this error message:

    “Fatal error: Allowed memory size of 41943040 bytes exhausted (tried to allocate 30720 bytes) in /data/24/2/145/2/2634165/user/2890323/htdocs/wp-admin/includes/update.php on line 119.”

    I thought it was an internal problem with wordpress, but it looks like it is something associated with my page.

    I am still able to view my webpage on its own, but I obviously still need to make edits to the webpage to maintain the website via the wordpress admin dashboard.

    I tried to update all of my plugins I have for my page a few days before I got this Fatal error message, so I am assuming it has something to do with that. That being said, I can’t login in to my page to make any changes to the plugins because I can’t get there.

    Last thing, I had been having some trouble logging in to my account in general also. I can still login onto the main wordpress.com page with my username and a new password I created, but I have had to create a new password a few separate times because it wouldn’t let me in.

    Any help is very much appreciated.

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  • Moderator James Huff

    (@macmanx)

    If you’re seeing this error either suddenly (no specific task was done to cause the error) or frequently, try deactivating all plugins to rule-out a plugin-specific issue and try switching themes to rule-out a theme-specific issue.

    Otherwise, here are three ways to increase PHP’s memory allocation:

    1. If you can edit or override the system php.ini file, increase the memory limit. For example, memory_limit = 128M

    2. If you cannot edit or override the system php.ini file, add php_value memory_limit 128M to your .htaccess file.

    3. If neither of these work, it’s time to ask your hosting provider to temporarily increase PHP’s memory allocation on your account. Keep in mind that most decent hosting providers allocate 32 MB to PHP under each account, and most decent hosting providers allow users to temporarily increase the memory allocation. If your hosting provider won’t accommodate you, perhaps it’s time to find a new hosting provider.

    (in the above examples, the limit is set to 128MB)

Viewing 1 replies (of 1 total)
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