Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Mike Jolley

    (@mikejolley)

    If no rates are available, you’ll get this error.

    Check the methods you have enabled. And please don’t post in other user’s threads ??

    Thread Starter balaji9184

    (@balaji9184)

    hi sorry for posted in the other user thread

    Rates are available.

    Thread Starter balaji9184

    (@balaji9184)

    Still i am getting same error

    Plugin Contributor Mike Jolley

    (@mikejolley)

    What shipping method are you using?

    Thread Starter balaji9184

    (@balaji9184)

    UPS WooCommerce Shipping

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Since the rates come from an API you cannot really say “Rates are available”, because they might not be returned for the address/shipment. UPS has a ‘fallback’ setting you can add for requests which cannot be shipped via API.

    Thread Starter balaji9184

    (@balaji9184)

    is there any other solution for this.. Because i purchased UPS WooCommerce Shipping plugin.

    Plugin Contributor Mike Jolley

    (@mikejolley)

    Enable debug mode to see why rates are not returned. No doubt its a missing product dimension or something similar. You should use support.woothemes.com as we don’t support premium plugins on this forum.

Viewing 8 replies - 1 through 8 (of 8 total)
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