Backups don't download; they open in browser

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi bureaugravity,

    I am sorry for the inconvenience.
    Could you right click and save link as instead of clicking the download button?
    You can also download the .wpress file that you have exported via FTP (wp-content/ai1wm-backups).

    Please, Pim, I can’t import a file, may you convert for me?

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Hi tiagonogueira108,

    Thank you for reaching out.
    Could you reach out to me at support at servmask.com instead for safety and confidential purpose?

    Thread Starter bureaugravity

    (@bureaugravity)

    That is the solution I have decided to use for myself. It’s too bad nobody else has had this issue and come up with the reason why it broke in the first place.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Were you able to download the backup successfully, bureaugravity?

    Thread Starter bureaugravity

    (@bureaugravity)

    Yes, the backups downloaded just fine by right clicking and saving.

    Plugin Author Pim J. Iliev

    (@pimjitsawang)

    Thank you for the update, bureaugravity.

Viewing 7 replies - 1 through 7 (of 7 total)
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