My account information appears on homepage.

  • After the most recent update I was doing some work on the page ubreakwefixit.com and noticed on the homepage the my account info/page seems to be pinned to the homepage without having code to populate it. I must have activated the setting in woocommerce or somewhere else but cannot find it for the life of me. Any ideas? It asks me to login or if I am logged in shows profile information.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p

    (@t-p)

    Have you tried:
    – Flushing any caching plugins you might be running, as well as server and/or browser caches. Also, any op cache or content network cache, as well as Cloudflare, clear those caches.
    – deactivating ALL (yes all) plugins temporarily to see if this resolves the problem (plugin functions can interfere). If this works, re-activate them individually (one-by-one) to find the problematic plugin(s).
    – switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue (theme functions can interfere like plugins).

    Thread Starter SighlentKnight

    (@sighlentknight)

    Woocommerce appears to be causing it, not sure how. It looks like there are shortcodes, but when I edit the homepage I see no shortcodes on the text fields. So the my account is getting added somehow, just not sure how.

    Thread Starter SighlentKnight

    (@sighlentknight)

    After you mentioned the plugins I disabled just woocommerce and that did the trick though to troubleshoot ?? thanks. Now to find the culprit setting in woocommerce.

    Thread Starter SighlentKnight

    (@sighlentknight)

    Ok, I think I have tested just about every setting in woocommerce and none seem to be causing it. Any other ideas?

    Moderator t-p

    (@t-p)

    With ALL plugins off, try switching to the unedited default Theme (Twenty Sixteen, etc.) for a moment using the WP dashboard to rule out any theme-specific issue.

    Thread Starter SighlentKnight

    (@sighlentknight)

    I am using salient theme so it may be related to the theme, let me try what you are saying. Salient works with woocommerce so it is likely the cause though, have not found a solution yet digging in its settings either though.

Viewing 6 replies - 1 through 6 (of 6 total)
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