Notifications not working after WordPress 4.4 upgrading

Hi Christophe,
Thanks for your message.

Yes, i’ve been testing for a few weeks now and it’s all been working fine.
I’ve had a few users report that something broke after the update to 4.4 but have since discovered that it’s been caused by another plugin as opposed to BNFW.
Are you able the steps in this document and let me know how you get on?

Once you’ve done this, i’ll help in any way that I can.

Thanks,
Jack

Hum,

I have tried this :
– Deactivate all plugins, except for BNFW and/or any BNFW add-ons that you may be using.
– Switch to the default Twenty Fifteen Theme

Nothing in Email Log.
But an Yoast SEO Alert has come …

I’m trying to test post updated notification but all have the same issue.

Thanks,
Christophe

Hi Christophe,
Thanks for this.

In order to narrow down the issue, I highly recommend going through all of the steps in that help document. Without doing this, there’s far less chance of finding the issue and me being able to help you. I want to do this in any way that I can but I can’t do so unless this is completed. Additionally, a lot of users have reported that the Postman SMTP plugin has resolved any issues that they’ve had which is part of one of the steps.

Let me know how you get on with the remaining steps and i’ll help in whatever way I can.

Thanks,
Jack

Same issue with the Postman SMTP plugin.
(Nothing in Email Log)

Christophe

Ok, which notifications is this for?
Are you running multisite?

Thanks,
Jack

I now have the same issue. However, the plug-in was working fine on the day after WP 4.4 upgrade, but not now, after the plug-in’s own update (11th Dec). I note Akismet has also just got an update, so I tried with that switched off, just in case, but no change. Also checked on a second site. For both sites, I can see the test email in the ‘Simple History’ logging plug-in, and this arrives. But no actual notifications, in the log or in the inbox.

Running PHP 5.5.

Hope that helps.

Update: I have gone back to version 1.3.5 and this is working OK.

The failures under v1.3.7 reported earlier were on Updated Page, New Post notifications. Those are the most common on the 2 sites, and easiest to check.

Hi cbertholio & volresource,
Thanks for your feedback. I’m investigating and am hoping to find the cause of the problem soon. I may get back to you and ask for more information.

Can you both confirm that you’ve followed the steps in my help doc and are sure that it’s not a theme or plugin conflict?

Thanks,
Jack

I have now also checked it out on my test site, which is pretty bare apart from monitoring plugins. Still the same. Variously now tried with 3 modern Automattic themes: TwentyFifteen, TwentySixteen and Gazette.

I haven’t checked out the help doc but I have many years experience installing and tweaking WP plug-ins.

Not working on my site either since the WP 4.4 upgrade. Going to try to roll back to previous BNFW version.

Some additional info:

I am using wpMandrill and checking the Mandrill logs, no emails went out at all after the 1.37 upgrade.

Hi joshuaiz,
Thanks for also chiming in on this. I’m still investigating and hope to have a fix out in a few days.

Stay tuned!

Jack

This should now be fixed as of 1.3.8, just released.
Let me know if you have any more probs.

Thanks,
Jack

Hi, thanks for the plugin and update. Unfortunately “New Post Published” doesn’t trigger the email notification. Could you look at that pls?

Hi aurukas,
I’ve just tested this and it seems to be working for me.

Can you please make your way through this help document to see if anything helps for you?

Thanks,
Jack