Email Notifications Issue

Hi nonaesthetic,
Thanks for getting in touch. Have you enabled the ‘Auto-assign new tickets to’ feature in your Ticket settings?
Also, what version of Kanzu Support are you running?

Yes, that is enabled. The version is 2.0.5.

Thanks nonaesthetic. We’ve found the root issue. We are creating a new version of the plugin to address this today

We’ve released 2.0.6 to address this. Please test and let us know if all’s well. Thanks for bringing this up!

So far so good. Thanks for the update.

You are welcome. Thanks for bringing this to our attention