• Resolved fernas_15

    (@fernas_15)


    Hello, I have installed wordpress many times. I never got problem but this time i configure normally when i click install appear this message.

    “This web page has a redirect loop” ERR_TOO_MANY_REDIRECTS
    i try delete and reinstall but problem continues the link is:
    https://digital.mediaglamevents.com/wp-admin/install.php

    This is a subdomain.

    Someone help me!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Digico Paris

    (@digico-paris)

    Hey,

    Just tried your main domain, it doesn’t work now, so does subdomain.

    Did you use same WP_user and settings while in installation?

    Might be the issue (even on subdomain, wordpress settings – aka wp-config.php file & the relevant wp_options settings – should be named in a slighty different fashion to prevent conflict).

    For example,

    www.mysite.com - user Bob - table prefix wp_bob
    subdomain.mysite.com - user Bob - table prefix wp_subbob

    That assumes you use same database for both.

    Thread Starter fernas_15

    (@fernas_15)

    Hi, it strange i try install with independent database and with the same of the domain and nothing results.

    Appears “Very good! THIS already spent part of the installation . WordPress You can COMMUNICATE WITH YOUR data base. If you’re done, It’s time to …” I click Install and the message of “This web page has a redirect loop” ERR_TOO_MANY_REDIRECTS”

    Digico Paris

    (@digico-paris)

    Hello again Fernas,

    You’re right, should be even easier with different databases names

    A few questions trying to sort out issue:

    – Is your setup under https://www.mysite.com fully working?
    – Did you check relative paths inside wp-config.php? are they different for subdomain, pointing to right path inside your host directory structure?
    – What happens if you upload and run a simple phpinfo.php file with this content from BOTH https://www.mysite.com and subdomain.mysite.com in your browser ?

    <?php

    phpinfo();

    ?>

    My question is mainly to check if all is ok for both urls (more info on how to do it at https://mediatemple.net/community/products/dv/204643880/how-can-i-create-a-phpinfo.php-page).

    Ps: don’t post screenshot because there are confidential information about your server.

    Hope it helps,

    Thread Starter fernas_15

    (@fernas_15)

    Hello, Digico Paris thank you for your help but i can fix it.

    Digico Paris

    (@digico-paris)

    Ok nice then, if problem is fixed.

Viewing 5 replies - 1 through 5 (of 5 total)
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