• Resolved MJ2015

    (@mj2015)


    Hi

    Really need help with this. All the links on my site just stopped working.

    Here’s the site: https://kidslovethisstuff.com

    I hadn’t made any changes to the site prior to the problem occurring.

    Changed permalink structure – didn’t help.
    Reinstalled all plugins – didn’t work.
    The .htaccess file as far as I know has the right information in it.

    At a loss with this. Please help.

Viewing 15 replies - 1 through 15 (of 34 total)
  • SJW

    (@whitsey)

    Looks like a jQuery error – the menu operates using jQuery and there is a jQuery error here: https://www.dropbox.com/s/k3xwk77wnfejwi6/Capture.PNG?dl=0

    You will need to put that 8269STOP inside quotes i.e.. ‘8269STOP’

    Thread Starter MJ2015

    (@mj2015)

    Thank you Shannon. I’ve done that and still have the problem.

    Maureensklar

    (@maureensklar)

    Mine stopped working also. I did install and uninstall a plugin Viral Tags and didn’t notice anything wrong, but didn’t think to click on links. Then I updated Yoast, which was supposedly fixed now. Then I noticed the links not working. I tried deactivating Yoast, still no go. I installed a backup from two days ago and the links still aren’t working. Given all the problems Yoast has been having since the update, I’m still thinking it is Yoast, but no one else seems to be mentioning it on the Yoast page, so I thought I would try here.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Maureensklar

    (@maureensklar)

    Okay, I just opened a new thread

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @mj2015 Your issue looks related to some JavaScript, from the Georiot library. Do you recognise it: https://cdn.georiot.com/snippet.js ?

    The code is failing here:

    $(document).ready(function () {
        // READ THIS!!
        // START OF REQUIRED CHANGES
        // you MUST change this value to one for your georiot account TSIDs
        var tsid = 8269STOP;

    Specifically this bit:

    var tsid = 8269STOP;

    “STOP” isn’t meant to be there.

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Or if it is meant to be there, then the ID must be parsed as a string. For example:

    var tsid = '8269STOP';

    Maureensklar

    (@maureensklar)

    No, I don’t recognize that at all

    Maureensklar

    (@maureensklar)

    Where do I even go to fix that?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    @maureensklar I think you’re getting confused between forum threads. This thread belongs to MJ2015 .

    Maureensklar

    (@maureensklar)

    Oh geez! Sorry!

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Oops looks like you already came across the solution:

    Thank you Shannon. I’ve done that and still have the problem.

    Maybe the way that Shannon’s recommendation was implemented was not saved properly, because the error persisted when I checked your site. Are you using a caching plugin that’s saving an old version of your website?

    Thread Starter MJ2015

    (@mj2015)

    Thanks Andrew – really appreciate you taking time to responsd.

    I added the STOP to pause the script. I’ve had it like that for months and it hasn’t been an issue.

    After Shannon mentioned it, I removed the entire script and it didn’t make a difference, so I put it back again.

    Could it be anything else?

    Thread Starter MJ2015

    (@mj2015)

    Yes I’m using super cache

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Possibly the script is being generated automatically and something has changed on the company running the service, if it’s only happening recently. Do you have that code in a page somewhere:

    $(document).ready(function () {
        // READ THIS!!
        // START OF REQUIRED CHANGES
        // you MUST change this value to one for your georiot account TSIDs
        var tsid = 8269STOP;

    Or is it automatically generated without your control?

Viewing 15 replies - 1 through 15 (of 34 total)
  • The topic ‘Links Stopped Working’ is closed to new replies.