File Not Found in Flash Enable Browsers after Update

Had the same issue with an HLS stream. I had to roll back to get it functioning again in chrome, etc. Safari worked fine.

Ulrich:

Is this something you are aware of and working on to resolve? Please provide an update on the resolution of this issue.

If it is not supported any longer then please provide a solution to disable update notification on the current stable version 1.11.2 to avoid updating the plugin by mistake and breaking the script.

Sorry for the delay. I was not able to look at this before. I have a few questions so that I can find the root of the issue.

What version of the plugin were you using? In which version does it work? Were you using Flowplayer v5 or v6?

Ulrich:
Sorry if I was not clear in my initial message, I am running version 1.11.2 using FlowPlayer 6 with no issue on my site currently. However after upgrading to version 1.12.1 of the plugin, neither FlowPlayer 5 or 6 work as expected.

Ulrich:

I have tested both v1.11.2 and 1.11.1 and FlowPlayer 5 does not work with either version on my demo site with the same configuration.

What is your configuration? Can you share the link to the page?

When I upgraded, without changing anything else, I received:

hlsjs: Video file not found

in Chrome. Safari worked fine. To get Chrome functionality back, I had to downgrade to the previous version.

Ulrich:

The URL to the live site using v1.11.2 is:

https://bbwcamhouse.com

I have a test site as well that I can re-install the upgrade to so you can see the error.

https://demo.bbwcamhouse.com

xxedgexx what is the link to your site and what version of WordPress are you running. I am running v4.3.1 of WordPress on my site.

https://www.weplayradio.com/live-video

I’m running WP 4.3.1.

@hiphopservers Can you install the update on your test site? I was able to play the video without an issue on my site with v1.12.1

Ulrich:

I reinstalled the the latest version of the plugin v1.12.1 on the demo site. Let me know if you need anything else to further your testing or development. You can see the error mention using the latest version of IE, Firefox, or Google Chrome to duplicate the error. Then using either Safari or Opera you will see that the plugin works without an issue.

@hiphopservers – With v1.12.1 I included a script so that the hls file can be played in any browser. So the player tries to play the file livingroomc2.stream/playlist.m3u8 and the browser does not load it because no ‘Access-Control-Allow-Origin‘ header is present.

You could remove HLS file and the video should play or you could check the file configuration on the server.

Ulrich:

I tried to remove the HLS link to the live stream that did not work. None of the encoding formats load properly in the player all of them show link not found. This is streaming from a media server “Wowza Streaming Engine” the latest version and regardless of the format it is not streaming in this version of Flowplayer. So the better question is what is the fix?

Would using a sub-domain to call the stream fix the issue? I can configure a subdomain in the DNS to the Wowza dedicated IP and pull the stream using the sub-domain. Alternatively, it would appear that an option to define valid domains or in this instance IPs other than the original IP needs to be added to the plugin.

Please share your thoughts on the best way to resolve this issue.

Just add the correct CORS header to your media server, see https://flowplayer.org/docs/plugins.html#hlsjs

<?xml version="1.0" encoding="UTF-8"?>
<CORSConfiguration xmlns="https://s3.amazonaws.com/doc/2006-03-01/">
    <CORSRule>
        <AllowedOrigin>*</AllowedOrigin>
        <AllowedMethod>GET</AllowedMethod>
        <MaxAgeSeconds>3000</MaxAgeSeconds>
        <AllowedHeader>*</AllowedHeader>
    </CORSRule>
</CORSConfiguration>

Similary to Flash requiring crossdomain.xml, the Javascript based hlsjs needs the headers to play HLS without Flash.

You can forget about the F4M, Flowplayer HTML5 does not support HDS. I’d discourage the DASH stream for now, it only works with Media Source Extensions, ie the same browser technology required as for hlsjs.

@bbb0 am I adding this to the specific application XML file or are you saying to add this to the media server’s actual configuration file to run with all streams. I am thinking you mean add it to the Application XML for each stream that needs to use the Flowplayer.